Spotify playlists still not updating


Spotify playlists do not update. I have tried starring, un-starring, publishing, un-publishing, renaming, resetting… they simply do not ever show up on Sonos. This issue has been knocking around the Sonos support forums for many months. To me, it's one that greatly diminishes the value of the Sonos system. There is another support ticket that marks this issue as solved, which obviously isn't true. Please re-open and investigate. Diagnostics report #2250612

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Userlevel 4
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Hi Andy, have you been in contact with our customer support team in the meantime? If not, please submit a diagnostics and reply with the confirmation number so I can have a closer look and reach out to you. https://sonos.custhelp.com/app/answers/detail/a_id/142/ Regards, Daniel H.

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