Spotify Controller is 7.0, Hardware is 6.4.2 but can't update (and cannot play music)

  • 6 January 2017
  • 0 replies

After updating to the 7.0 SONOS (made a mistake and put Spotify above) controller, much of the functionality for my 2 Play 5's is greyed out on both the Mac controller and the iphone controller and I am unable to connect to any music services. I tried to update the Players but am getting error 1101. What the heck am I supposed to do to fix this? I've tried virtually everything.

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