Question

Sonos was unable to add the music folder - after the update from today

  • 31 January 2017
  • 1 reply
  • 107 views

I just updated the software - everything was working fine before the update and now I get this error = Sonos was unable to add the music folder. The computer "xxx" cannot be found. Using a mac. Anyone else have this problem?

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1 reply

I'd recommend taking a look at this page:

https://sonos.custhelp.com/app/answers/detail/a_id/2412/kw/Mac%20music%20folder#hfs

And if that doesn't help, I'd post a diagnostic, and then put the number here so that a Sonos Rep can help out.