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Sonos controller S2 not compatible with Android 10.0 tablet

  • 12 January 2021
  • 3 replies
  • 53 views

I have Sonos Connect S2.   Everything worked fine with my old Android 8 tablet.   I have just bought a new (unbranded) Android 10.0 tablet and when I try to download Sonos from Play store I get "Your device isn't compatible with this version".   Any thoughts on how to fix this?

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Best answer by ratty 12 January 2021, 13:53

S2 works fine on all my Android 10 devices.

Are you sure the tablet is running regular Android? Did it come with the Google Play Store pre-installed?

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3 replies

S2 works fine on all my Android 10 devices.

Are you sure the tablet is running regular Android? Did it come with the Google Play Store pre-installed?

Thanks for the reply - yes, Google Play Store pre-installed.   On further examination, it turns out that my new tablet is running Android 5 (Lollipop), so this is the problem!

Good grief. Android 5 hasn’t been supported by Google for years. If you have the option, return the tablet for a refund immediately.

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