As I have seen with some other posts the Sonos chime occasionally plays instead of the playlist music from my computer. It worked perfectly for maybe 6 months but then this has happened a few times in the past weeks. As I saw from another post (https://en.community.sonos.com/controllers-software-228995/sonos-alarm-plays-chime-instead-of-pandora-6789800) the recommendation is to submit diagnostics so I have done that.
The confirmation number of the submission is: 1968602670
Can someone take a look at that and let me know what's going on? The music playlist its attempting to play is music from the "Music Library" on one of my computers.
Thanks.