Answered

Songs skip to the next before the end

  • 22 July 2018
  • 3 replies
  • 180 views

When I'm listening to music using the Sonos app i've noticed that before a song fully finishes it skips to the next song. I can't seem figure out wants going on.

My hardware has not moved position in months and had no issues before. Diagnostics ID is 1448463420
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Best answer by Stanley_4 23 July 2018, 03:32

Did you try any of these, something to do until Sonos gets back to you on your Diagnostic.

https://support.sonos.com/s/article/305?language=en_US
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3 replies

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Same with Podcasts on iPhone since the latest firmware update with airplay 2.
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I encountered a similar problem. Took several hours to figure it out. I discovered that I had mistakenly toggled-on the crossfade function... The crossfade button is located in the media player controls area. I've included an image. Hopefully this is the cause of your issue, and easily fixes the problem.
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Did you try any of these, something to do until Sonos gets back to you on your Diagnostic.

https://support.sonos.com/s/article/305?language=en_US