when I use my Sonos One alarm I receive a notification on the screen of my iPhone XS (iOS 13.6.1). I then use 3D touch to be given the option to snooze. When I select snooze I get an alert to say “No alarm is playing” and can’t then snooze the alarm without opening Sonos App stopping the music and setting another alarm. It’s the same whether using music, radio or the Sonos chime options for the source.
Does anyone know how to fix this?
Best answer by Spagbrew
I believe I have found a work around that has been working like a charm.
Before you click on the notification to snooze, Open the Sonos app. Once the Sonos is open and it is connected to your system, then I swipe down to my notifications, tap the notification, and snooze. It has been working perfectly for me . If I just open the notification alert and try to snooze it says it can’t connect. I know it is sucks, but at least I’m back to snoozing to my hearts desire. I don’t know when the issue started, I do know it use to work just fine a few years ago. I don’t know if the issue is from phone updates, or app updates. It seems to me like the app is able to relay the snooze option through notifications, but it is like the app is asleep in the background. If the app is opened before the notification is opened it is fine.