Sadly SONOS have enough on trying to get the buggy voice integration software stable and addressing users being disappointed and underwhelmed by the lack of functionality.
The competition are almost upon them....
From CNET this morning...
Sonos executives must be looking at vast tech companies making smart speakers and resisting the urge to hum a dirge.
Amazon launched its latest Echos last week. Google on Wednesday presented its new Homes -- including a charmingly unattractive Max that claims to offer quite a boom. Then there's Apple, whose music-based HomePod comes to market in
Common sense would be to heed the adverse feedback on the new app and revert to the old version, which had few issues being raised. Or at least give the user the choice.
I know that 'Sonos knows best' is value often perceived by customers but carrying on regardless over this issue could be huge distraction and add to what must be a worrying time for the company.
Show some courage Sonos... Withdraw the new App