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Sept 8,2018 Update

  • 9 September 2018
  • 4 replies
  • 167 views

Update causes rooms to be lost
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Best answer by Smilja 9 September 2018, 07:45

Restart your router followed by all Sonos components. If you have any Wireless Range Extenders or Powerlines unplug those first.
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4 replies

Restart your router followed by all Sonos components. If you have any Wireless Range Extenders or Powerlines unplug those first.
Why on earth can't such an expensive product release new software that doesn't require the whole house to be switched off and back on again?
Are SONOS still living in the 19th century?
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Why on earth can't such an expensive product release new software that doesn't require the whole house to be switched off and back on again? Are SONOS still living in the 19th century?
I know it's frustrating, but this is not a Sonos issue. Sonos is merely exposing the fact that your router is handing out duplicate IP addresses. This is usually caused by routers that have been switched on and off, or rebooted, losing their record of what IP addresses have been allocated.
pwt is correct. You can stop this from happening by reserving IP addresses for each Sonos device in your router setup.