S2 issues

  • 17 October 2020
  • 2 replies

I finally upgraded to S2. We have a Beam a new One and old Three. I’m finding connection is slower than it was. On Spotify, songs skip or are cut off and the iPad app sometimes shows something different to what is playing. Really unimpressed. I’ve deleted the app and tried again but similar story. Any thoughts anyone?

2 replies

Sounds like more of an issue with wifi interference than an issue with the software. My S2 app is just as snappy as the S1 app was, with a few PLAY:3s as part of my system. 

Beyond the information in that linked FAQ, I would recommend a simple refresh of your Sonos system, by unplugging all Sonos devices from power, then updating your router, followed by a reboot of the router. Only when the router comes back up should you plug back in all Sonos devices. 

I’ll give it a go. Thx.