Current set-up includes playbase, play 1, and play 5 (gen 1).
Only recently had recurrent prompts on the IOS app that it is unable to connect to Sonos whilst still working fine on the desktop app. No changes have been made to the router or network.
Have plugged in one of the speakers via ethernet which solved it temporarily but didn’t last and told it is unable to connect again.
Any ideas as to what may be the cause and how to rectify?
Diagnostic has been sent of 1086065440.
Best answer by Airgetlam
While you wait on someone to look at that diagnostic, I’d recommend a refresh of your local network. Unplug all Sonos devices from power, then reboot your router. When the router comes back up, plug the Sonos devices back in.