Question

S1 and S2 wifi interference?

  • 9 July 2020
  • 1 reply
  • 47 views

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I have noticed, since I upgraded to S2 with a new Five, but keeping a Play 5 (first gen) controlled by S1 in the same house, that the music intermittently drops. The PC directly wired to the router seems to have a stable internet connection throughout these difficulties. 
 

Has anybody else noticed this problem when using S1 and S2 in the same house?
 

John


1 reply

Userlevel 4
Badge +12

Hi @Johnsalmon, thanks for reaching out. Regarding your concern about WiFi interference after upgrading to Sonos S2, you may check this link for further troubleshooting on Wireless Interference. I’ll ask you to submit a diagnostic report for us to check valuable information on what could be causing the issue. You may reply to the thread with the confirmation number to assist you with this issue.   

Let us know how you get on with the advice above.

We're here to answer any further questions you have.

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