Please go back to the last app, the update sucks SO bad!


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Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.

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I was the one being bashed actually for providing facts insight and suggestions vs just spewing hate. But I see now that’s what you all enjoy and want. You all will be gone in next few weeks and then I can go back to having sensible conversations with those who are actually here for that. You all will move on to hating on something or someone else to pass your time.
Chris, next time I will just correct you and not be so harsh.
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I’m not here for next time - you guys can just complain amongs yourself if that provides you some comfort. I will move In to helping others here on the forum that actually appreciate my help. And I will enjoy my 8.x when it arrives to fix the current navigation issues (which I have given Sonos my constructive feedback on what I would like to see - and which doesn’t seem to be effecting my life as much as it does those here).
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Chris I gave this advice to John B weeks ago. Don’t kill yourself beating a dead horse. I read mainly for entertainment now. Will throw in a comment here or there but I have decided to leave the drama queens behind. I say my piece to Sonos in the available fora and I have done my part.
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Seriously — you really do need to lighten up.

Spewing hate?? If you weren’t such a long time poster I would think you weren’t for real.

This is an app. Some people like it, some people hate it. That isn’t the same thing as spewing hate. Your language is not proportionate or appropriate.

Andrew
What's really REALLY amazing (and this is coming from an application developer/UX specialist) is when you consider all the checkpoints leading up to a release... user flows created and approved (ball dropped) - then wireframes need to be created and approved (ball dropped) .. prototyping and testing (drop 3), development and usability testing (ball dropped yet again) .. Theres such a long chain of approvals and the fact that nobody questioned what are some serious system flaws and this product was still released is amazing.. Its not like one person "pulled the switch" and this was released.. it was lots of rounds of lots of important people in fancy suits getting free lunch "OK-ing" things that were obviously flawed.. my guess is user testing was completely omitted.. it took me 5 minutes to find gapping holes. Its just numbing to understand how this could make it through so many check points. And aside from the many many UX mistakes, the app simply doesnt work at times. Ive had to redo simple steps 3 or 3 times to make them "stick". As simple as just changing rooms, or adjusting volume. My guess is this was intended as a cosmetic upgrade only and they used an agency with strong "interface design" and no real "user experience design" chops
Seriously — you really do need to lighten up.

Spewing hate?? If you weren’t such a long time poster I would think you weren’t for real.

This is an app. Some people like it, some people hate it. That isn’t the same thing as spewing hate. Your language is not proportionate or appropriate.

Andrew


What do you call language that describes the new controller as a relationship that turned abusive? Is that language "not proportionate or appropriate"? Or is that spewing nonsense and hyperbole? Until I see you telling people with posts like that to lighten up, it seems quite hypocritical to be jumping on Chris or others for using a far more accurate description of many of the anti-8.0 posts.

Notice, this is the third time I've asked you to comment on posts like the one I cite and up to now you have taken the coward's way out. Let's see if you ignore it this time too.
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What do you call language that describes the new controller as a relationship that turned abusive? Is that language "not proportionate or appropriate"? Or is that spewing nonsense and hyperbole? Until I see you telling people with posts like that to lighten up, it seems quite hypocritical to be jumping on Chris or others for using a far more accurate description of many of the anti-8.0 posts.

Notice, this is the third time I've asked you to comment on posts like the one I cite and up to now you have taken the coward's way out. Let's see if you ignore it this time too.


Yes it is the third time you’ve asked me to comment on that post, but I’ve no idea which post you are referring to. And I haven’t gone looking for it just to please you. I’m fairly sure the comment wasn’t mine so the accusation of hypocrisy is unjust.

Chris did not say spewing nonsense or hyperbole. It was Chris’s specific use of the term ‘spewing hate’ I took a dislike to. There are many websites dedicated to hate and the dissemination of it, would you like me to point you towards a few as examples? The point I made is that if someone hates the app and dares say so, they are not ‘spewing hate’. It is a very ugly, aggressive term with very nasty connotations. Spewing nonsense or hyperbole does not even come close. You cannot possibly defends it’s use — irrespective of who else said what. I haven’t seen the other post you referred to, but two wrongs do not make a right.

Andrew
You have commented on practically every 8.0 thread I have posted in except one. I highly doubt you missed that one. But hey, I'll bite. Here is the post andrew. I dare you to comment on it:

https://en.community.sonos.com/troubleshooting-228999/ode-to-sonos-suckiness-6796566

In retrospect, spewing hate is not the term that should be used. It certainly has a usage that has far more negative connotations than an app critique. Likewise, domestic abuse is a serious issue that damages the lives of millions, often times taking those lives. So andrew, it will be interesting if your level of disgust for this poster equals that of your reaction to Chris. My bet, you make excuses or back away. You're up!
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>in retrospect, spewing hate is not the term that should be used.

That was the only point I was trying to make.

Andrew
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The spewing hate I had referred to is not regarding the critique of the app but toward those that don’t choose to be as hateful in their discussion of a simple music app.

The only thing I have done is suggest people be constructive in providing what they would like in the new app. In return I’m made out to be some fanboy Sonos lover who is trying to keep everyone from their opinion. I’m not having a bad day I’m tired of everyone being so hateful to each other over little details instead of working together to better the app we all happen to care about. I think everyone is acting rather shameful.

And I’m sure it will continue and no one will take pause and actually get to the subject at hand. As to why I’m done with this thread and I’m sure those short timers who will fire on me now but will be gone soon enough and not stick around to help others (because as has been said not hear to help others or help Sonos make the app right).
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Chris

You seem like a perfectly amiable and decent guy and I’m sure we are not going to fall out over this.


Best regards
Andrew
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Thank you Andrew. I truly do understand what people dislike about the app. I think people like to hold on the hope of 7.x making a return and they don’t want to hear me crushing their false dream. We have been here and done that before. The way forward is tell Sonos what you want in the new app so that feedback gets to developers. I’m trying to be voice of reason but feel I keep getting bullied over that. Obviously all my attempts at that have failed repeatedly.
>in retrospect, spewing hate is not the term that should be used.

That was the only point I was trying to make.

Andrew


As predicted, you back away without commenting. Folks, that is selective outrage at its finest. :8
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Jgatie. I think Andrew is trying to calm down the reteric. Let’s all take a step back and see if it can continue. Andrew. What do you think would improve the new app the most?
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I didn’t click the link.

As above jgatie I had only the one point to make. You said you agree with it, so let us both move on, ok.

On that note, it is way past my bedtime, so wishing you all a goodnight (yes, including you Jgatie) from the U.K.

Andrew
Sorry, but I don't buy it. He is what he is.
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Have a nice night Andrew. From the US (where the night just began)
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I’ll think on that overnight Chris, and I’ll rejoin the fray tomorrow 🙂 This is exhausting work !!!! :S

Goodnight
Andrew
I didn’t click the link.

As above jgatie I had only the one point to make. You said you agree with it, so let us both move on, ok.

On that note, it is way past my bedtime, so wishing you all a goodnight (yes, including you Jgatie) from the U.K.

Andrew


Nice dodge. As I said, selective outrage at its finest. So here's the quote andrew:

I am so tired of the update that does not work, the music I cannot listen to. The instructions that NASA must have written, (no wait, if they wrote it might actually work). I've built children's toys that were easier than this. WHY, Sonos, WHY? Do you truly not want me to enjoy you? I would ask for my money back if I thought you could handle it. You make me feel as though I am in an abusive relationship. "Just update me, it will all work out! I promise!" But like every dysfunctional relationship, it all comes around in one big circle of suck that has no end, and always results in you being the hurt party, and me, the victim, never seeing justice. I am very close to breaking these chains! Is there a shelter for people like me? Where we can all sit around and feel safe from Sonos who makes us feel stupid? How many times will I update you? (No, really, I want to know, 'cause I ain't got the data for that.) When we first got together, man, life was GOOD! But you keep taking advantage of my gentle soul, and I have nothing left to give. This makes me sad.


Awaiting your comment (or excuses, or dodge). You're up (again)!
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the new app just plain sucks on Apple and Android products, I still get confuse on room change and groups...don't teach us monkeys to adapt to one thing and then go change it on us and expect better results. If it ain't broke then don't try to.....the computer version is still good and sometimes I'll just use that instead of my phone...the "Browse" wording seems confusing, just label it "Music". Definitely missing the left side tool bar with everything available at your finger tips...at least keep the majority of the population happy and have the older version available so the people can choose please!
Now that is an anti-8.0 post I can agree with!
Couldn't agree more - new app sucks, very counter-intuitive and just basically very poorly designed. Have been trying to use it for months now - still sucks. Never thought that about any of the prior versions or had any issues learning the prior versions. Like many comments here, really frustrated and confused why Sonos would release and push down such a piece of garbage - like going from a mac to a dos system. Please scrap this version and release a more intuitive user-friendly version ASAP.
I tried to stream an MP3 to a sonos tonight. I can load custom versions of android into hacked phones but I couldnt get this thing to stream a simple mp3 to a sonos via the app. Really bad UX. Cant click to stream a bloody music file.