I have seen one or two of these posts, but here goes anyway. Sonos is great - but the playlist area is long overdue for backup and sharing components. I have lost playlists on a few resets. It would just seem that saving to a cloud based system - either sonos account hosted or owners dropbox would be easy to implement. At minimum how about the ability to export playlist data/info for saving and re-import in case of emergency. I think Winamp has been able to do this fore 20 years or so...not sure why Sonos is dragging their feet on this.