Playback from iPad music library can't maintain playback buffer

  • 20 July 2013
  • 1 reply
  • 18 views

I have 20 Sonos speakers. They play the input from my Connect with no issues, but playback from my music library drops out after a few seconds. I had 12 before, and this wasn't an issue until I added 8 more two days ago. I have been on hold with tech support for 45 minutes and need to talk to someone immediately.

1 reply

Userlevel 6
Badge +3
Hello Sonos Customer, Sorry to hear the issue you are experiencing with the Sonos system. To have a better understanding on the health of your Sonos system, may I ask you to submit a diagnostic, and reply to this thread with the confirmation number. Here is a FAQ showing you how to Submit system diagnostic Keep me posted on your progress. Thank you Max

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