Like many others I have invested into Sonos, both in the hardware and the Sonos system.
If Sonos will not continue to fully support the product we have invested in I belief they have the responsibility to unlock the proprietary locks on my system and open it up so I can maintain proper use of the products I purchased.
Sonos sold me hardware and, and yes I knew it was proprietary, but trust company's recognize we build their business by purchasing these products. Call me old fashioned but I do believe in buying lasting products, mayby for life is a little out of a reach in this day and age but I expect very long term use out of my purchases. If I buy a car and maintain it well and want to keep this investment for a long time, that is my choice. The manufacturer can release new and better products to entice me to trade in but cannot shut down my software inside my car simply because it is not in there financial interest.
I am not looking to have new and great features added to my system, I only expect it to perform as purchased. If I want voice activation or the latest and greatest Sonos has to offer then it is my choice to upgrade.
I ask only to give us options if you choose not to support your products anymore. Build credibility with Sonos products by showing 1st your commitment to your customers, then expect revenue from loyal customers.
Support the product or remove the proprietary restrictions if you are no longer able to support the product.