What is it with you guys? Outside of your speakers, you can’t seem to do anything right. Even your cookie notice doesn’t work the way it says. The verbiage says IF you accept then… but there’s no way not to accept. There’s no law that says I have to have them and I already paid exorbitantly for your hardware. I don’t want your damn cookies! i don’t want you in my life. I just want plumbing that controls the speakers
Next: why can’t I just delete everything and start over? Are you so arrogant you believe you can’t get it wrong? Or do you just not care?
Next: why can’t I get out of your stupid useless beta program without having to get your engineer on the phone only during business hours when I’m supposed to be working?? Your beta testing is nothing more than more dumb decisions on your part to remove us from being able to control these inexplicably expensive speakers the way we want to and to give you more control to force your selfish inane decisions on us. How is it that you think you know how my ears work better than me??? I followed your instructions to the letter on a new iPhone 10 and not only does any attempt at updating fail miserably, there is no way to move forward without it. That’s just incredibly stupid coding!
Next: why can’t you just let us control each speaker individually and then allow us to group and ungroup them on the fly as we wish so we can sit where we want to in a room and center the sound there? Why don’t you allow us to choose how loud the rear speakers should be instead of only giving us your two wholly inadequate choices? And why after years of making and selling this stuff don’t you give us a decent multichannel equalizer? Have you not paid attention to why there are so many of your developing partners are writing software just to give us some level of acceptable and make sense control over your speakers?
Next: why can’t you take into account that some of your customers may be hearing impaired and simply need more control than you care to offer?
Finally: get a grip on some humility and quit thinking you know stuff that you simply and obviously don’t!
I would return the whole mess if the store would take them back but it’s been too long now and given your inability to do much else right, I’m not about to trust you to return my money after I box them up and ship them out.
Best answer by Jean C.
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