New Controller unable to get AppleMusic playlists

  • 8 October 2017
  • 1 reply
  • 81 views

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Hello,

Since the new controller is released, I can't access the plays lists that I added from AppleMusic. Every time I'm getting:
"We have run into a problem. Try Again"

In general, using AppleMusic with Sonos is painful since iOS 10 but I decided to keep my unit. But with this happening now, I am not doing that anymore.

I feel very sad because I like Sonos but that is deal breaker for me.

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1 reply

May I urge you to submit a system diagnostic, and post the number here, for the folks at Sonos to look at.