New App Sonos 2 app

  • 9 July 2020
  • 1 reply

So the old sonos app worked perfectly fine and connected to all my speakers and were easily controlled from any room.  The S2 app now only recognizes certain speakers depending on where i am in the house. Pretty frustrating the S@ app is suppose to be an improvement.

1 reply

Userlevel 4
Badge +12

Hi @autrema, Thanks for reaching out and welcome to the community. Regarding your concern about missing speakers, you may check this link for further troubleshooting. Also, I’ll ask you to submit a diagnostic report for us to check valuable information on what could be causing the issue. You may reply to the thread with the confirmation number to assist you with this issue.

Let us know how you get on with the advice above.

We're here to answer any further questions you have.