New app issue

  • 25 June 2020
  • 1 reply

anyone else having background noise problems with new app?

1 reply

Userlevel 3
Badge +10

Hi @Dnation.
Thanks for reaching out and welcome to the community!

Can you please tell us more about this issue you're experiencing?
What device(s) you are having the background noise problem?

Kindly please submit a diagnostic report from your system through the Sonos app, and provide us the confirmation number, it will help us identify what is causing your issue.


I am looking forward to assisting you further, if you have any other questions or run into any issues,  please do not hesitate to reach out.