Mac OSX App Update 10.1 to 10.2 stuck

  • 20 May 2019
  • 1 reply

A week or so ago the Sonos app on my OSX Mac (10.11.6) got stuck. A dialog window popped up and recommended an update. I clicked "Let's do this" and the updater got stuck mid process. Unable to quit /cancel. Only option was to force-quit.

Work around: I repeated the above process 2x and decided to get a fresh download of the 10.2 installer. Doing a fresh install from tis installer worked easily and correctly.

1 reply

As long as you "Connect to existing system" when you re-install the controller app, there's never any reason why you should fear deleting the controller. Took me a couple of years of usage before I could emotionally understand that. Now I know that the controller is only a remote control, and the true processing and system settings are on the speakers.