Question

Latest Sonos app won't start on a Samsung mini-tablet running Android 4.4.2

  • 21 September 2019
  • 3 replies
  • 226 views

I've had a Samsung mini-tablet with the Sonos app for 4 years without issue. I forced the app to update (long story) today, but now the app won't start because the "operating system needs to be updated" according to the app. However, the table OS just updated several days ago. It is at V4.4.2.

Does anyone know if the latest Sonos app will work on Android V4.4.2?

If it should, do you know why I am having this problem and how I can corrected it?

Thanks.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

FYI Sonos....I sent in diagnostic report # 1780734926
the table OS just updated several days ago. It is at V4.4.2.
That sounds very strange. Android 4.4 is absolutely ancient.

Sonos requires at least Android 5.
https://support.sonos.com/s/article/126
Thank you for the link. That's what I thought.