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IOS 11 and TruePlay

  • 20 September 2017
  • 97 replies
  • 11204 views

After updating to IOS 11 TruePlay doesn’t work!
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Best answer by Ryan S 20 September 2017, 23:06

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97 replies

Beat me to it, Ryan. That "?" was a glaring thing to see 🙂
I had to reset the entire system a couple of times before it would start recognizing all the parts. Once it was all reset I was able to balance - finally.
IPhone 8 / iOS 11.0.2 / Sonos Play 5 - Sonos app tells me iPhone is not supported. Can anybody advise?
I would like to tune my new SONOS installation; when can I use the iPhone 8
I would like to tune my new SONOS installation; when can I use the iPhone 8

Sonos has to calibrate for the new hardware in the iPhone 8. It will be here soon. In the meantime, Trueplay is available on any other iOS device and will give you the same results.
Okay that's difficult I don't have any none ios11 equipment available
Okay that's difficult I don't have any none ios11 equipment

IOS 11 is fine, it's only the iPhone 8 that is not ready yet.
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Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.


That is not completely accurate. On iPhone 8 plus it is still not working.
As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.
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Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.


That is not completely accurate. On iPhone 8 plus it is still not working.


They mean version 8.0 of the Sonos app, not the iPhone 8.
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As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.

What device are you running?
I am using an iPhone 8 Plus
I am using an iPhone 8 Plus

As stated earlier, support for iOS 11 is out except for new hardware (iPhone 8 and 😵, which will take a little longer to configure for Trueplay.
Any ETA when support for the new iphones are available? iPhone 8/X
In Sept the iOS 11 certification was “coming soon” 3 months for this still not to be certified and working on the new OS is not “soon”. What’s the estimated release?
I'm using my old iPhone 5 running 10.3 and it isn't an option, Also not an option using my windows laptop.
Any news on this yet? I can't use Trueplay on my iPhone X on IOS 11.
Any news on this yet? I can't use Trueplay on my iPhone X on IOS 11.

Assuming it is in beta testing, you will not hear anything about it until it is publicly released. Betas are carefully protected by a strict NDA. Given that, history says you can take utter silence on the matter as a positive sign.