How to leave Private Beta



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151 replies

Please take me out of private beta as well.

Diagnostic number is 

It works, thanks!
Hi, could you please remove me from private beta ? My diagnostic number is 3509691. Thanks
Hi,

I too would like to come out of Private Beta

My diagnostic number is 3505837.

Thanks

Thanks John.
Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur

I cannot leave the public beta either. Diag number 3508040.
Badge +3
Please take me out of private beta as well.

Diagnostic number is 

Should be good now.
Please take me out of private beta as well.

Diagnostic number is 3506802.

Thanks! 
Userlevel 2
And likewise - confirmation number is 
Thanks 🙂
Badge +3
Hi,

I too would like to come out of Private Beta

My diagnostic number is 3505837.

Thanks

Try again now, it should work this time.
Badge +3
3505411 Same here.

Try again now Dave, you should be able to join.
Badge +3
And likewise - confirmation number is 3504852

Thanks

Try again now.  You should be able to join.
Badge +3
3503966 is my confirmation number. Same problem.
You should be able to join now.
Hi,

I too would like to come out of Private Beta

My diagnostic number is 3505837.

Thanks
Userlevel 2
3505411 Same here.
Userlevel 2
And likewise - confirmation number is 3504852

Thanks
Userlevel 5
Badge +1
Me too -> 3502753
All set.
Userlevel 5
Badge +1
Please can you remove me from private beta 3500106 thanks
You're good to go Martyn.
Userlevel 5
Badge +1
Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

You can find instructions on submitting diagnostics on the following link:

https://sonos.custhelp.com/app/answers/detail/a_id/142

Thanks!

Good to go Joel.
3503966 is my confirmation number. Same problem.
Anyone else who is having the same issue of not being able to leave the Private Beta, please submit a diagnostics report so I can find the account your Sonos system is registered to and get this corrected.  Make sure to reply to this thread with the confirmation number you recieve from the diagnostics.  

You can find instructions on submitting diagnostics on the following link:

https://sonos.custhelp.com/app/answers/detail/a_id/142

Thanks!

3503966
Me too -> 3502753
Please can you remove me from private beta 3500106 thanks
Hi,
I am also locked into a private beta which I cannot so to leave. Can you please help? My diagnostic confirmation number is 3499744.
Thanks, Daniel.

My Sonos is now updated to the public beta.
Azur, thank you very much!
Daniel
Userlevel 5
Badge +1
Hi,
I am also locked into a private beta which I cannot so to leave. Can you please help? My diagnostic confirmation number is 3499744.
Thanks, Daniel.

Hi Daniel,

You should be good to go.  Let me know if theres any further trouble.

Thanks,
Azur
Hi,
I am also locked into a private beta which I cannot so to leave. Can you please help? My diagnostic confirmation number is 3499744.
Thanks, Daniel.
Mine is 
Thank you Azur!