Question

How to get old iphone app?


Userlevel 1
Badge +4
I had just been getting a few iPod gen 2s specifically to use as Sonos controllers. I'd got two of them in, and installed the old app before the new App came out yesterday. Unfortunately I hadn't yet downloaded the old app to the third before it was updated yesterday. The new app reports as not compatible with my third Gen2. How can I get the old one & install it?

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64 replies

Userlevel 6
Badge +11
Hello, what is the latest workaround as of now? The pre 5.0 version of Sonos app I had is forcing an update and my first gen iPad only goes to 5.0 iOS. Is there another Sonos app for a controller that will work or a 3rd party app?
For only $5, Sonopad is an excellent alternative and a minimal cost to save your huge investment in Sonos. I personally use it and love it!
Hello, what is the latest workaround as of now? The pre 5.0 version of Sonos app I had is forcing an update and my first gen iPad only goes to 5.0 iOS. Is there another Sonos app for a controller that will work or a 3rd party app?
Thanks!
Userlevel 4
Badge +4
Hello, what is the latest workaround as of now? The pre 5.0 version of Sonos app I had is forcing an update and my first gen iPad only goes to 5.0 iOS. Is there another Sonos app for a controller that will work or a 3rd party app?
Hi Carolyn, the best alternative is Sonopad (paid app, but pretty cheap given the issue it resolves! --> http://sonopad.com/
Hello, what is the latest workaround as of now? The pre 5.0 version of Sonos app I had is forcing an update and my first gen iPad only goes to 5.0 iOS. Is there another Sonos app for a controller that will work or a 3rd party app?
Userlevel 7
Badge +22
Poor support?
Userlevel 2
Looks like I had a close call. I have a iPod 2G - I was about to buy some Play speakers, and a Connect - with the intention of using the iPod to control them... looks like I can't. 

Might as well find something else...

Oh well. Apart from this poor support, Sonos looked good.
I'm a reseller in Mexico , and i have sold hundred of sonos systems , but now many of my clients are so ungry with your new 5.0 version app. Your great succesfull is your classic app, we love it . We buy Sonos not for your products , we buy it for your classic app . There are many multiroom product in the world but no one like your classic app software. If you don't release it again , you will loose many clients, i'm sure about it. Please reconsider it and release the classic version or both versions if you want it, but don't discontinue the classic one Thanks
Ryan,

I followed instructions on my iPhone 5, put the old 4.3 app back on via iTunes, launched it, and it complains that I need to upgrade it (presumably to 5.0).  So this method did not work for me.
You state 4.3 works with 5.0 on the ZPs, correct?  Why is this not working for me then?

On the ipad I have both version working currently because I never deleted the old one. but on the iPhone , which is what I use constantly, I'm stuck with 5.0 which I don't want to use for a variety of reasons that i won't bore you with.

EDIT:  Looks like 4.2 is what I installed.   Doesn't work.   Can someone post a link to the "Sonos 4.3.ipa" file please?  PLEASE, I'M BEGGING NOW.

I had both also, bot now the classic version is not working anymore.
I'm a reseller in Mexico , and i have sold hundred of sonos systems , but now many of my clients are so ungry with your new 5.0 version app. Your great succesfull is your classic app, we love it . We buy Sonos not for your products , we buy it for your classic app . There are many multiroom product in the world but no one like your classic app software. If you don't release it again , you will loose many clients, i'm sure about it. Please reconsider it and release the classic version or both versions if you want it, but don't discontinue the classic one Thanks
Can someone say "I smell a class action lawsuit vs. SONOS coming?"  Consumers are being harmed and their pleas for a reparation are being ignored.
Userlevel 4
Badge +2
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.


@LeeC2202: Contact your seller, try to get you money back. There are some good alternatives the last weeks.
Userlevel 7
Badge +22
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.


Good to hear ToolFool.  Hopefully down the road the official Sonos app catches back up on the iPad.
Userlevel 6
Badge +11
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.


I have been using Sonopad for a few months now and I'm very happy. It lacks a few features, but for a mere few dollars it fixes 90% of the problems that plague v5. Looking at the price you already paid for admission, $5 more is worth it..
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.


It sums up the situation but there is a simple viable solution if you have old ipads and it costs hardly anything:  http://sonopad.com/ Has anyone found that it doesn't meet their needs, or thinks that it will not in the future?
Userlevel 1
Badge +4
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.


Sums up the situation well!
Wow, I can't believe I've just bought into a system, that is made by a company that considers screwing over it's customer base as an acceptable action. We already pay an extra £400 for the hardware to control their devices, and now they just want to render them useless, because some hack developer can't write proper software?

I can never understand why all these hardware manufacturers insist on employing amateur developers, for such fundamentally important aspects such as the controller software. It's not just Sonos either, it seems to be a common trend to employ asshats for the app/software development.

This sets a trend that warrants some strongly worded product reviews, to warn people that the expensive streaming system they're about to buy, could be rendered useless at the flick of an update switch. This is up there with probably the most irresponsible action I have seen from a manufacturer... I hope it costs them dearly in future lost sales.
same here raised with sonos no joy

also have windows phone so no app for me makes the system unusable

suggest you try an alternative system
Userlevel 4
Badge +2
@Sebastian: thats the Magic of a well working system.... No one cares if it works through upnp, or whatever way. If they would re-release the old app as "classic sonos" let that work through upnp, They would have the new app with all the fancy functions for whoever wants it. .....but at the same time have a way for hundreds of other devices to have a perfectly functioning control system.
@Frederic - from what I understand, SonoPad uses the standard UPNP protocol to communicate with your Sonos. That's why you didn't have to set up the app with your Sonos system when you first installed it.

The original Sonos controller likely works differently to also provide some additional features that may not be exposed via UPNP.
Userlevel 3
Badge +1
That was my point Frederic.  The upper level decision makers at Sonos do not read this forum (obviously).  They simply have a PR department (Ryan and Dominique) "handle it".  And with no line of communication between the customers and the executives it will take years for them to realize there is a problem, long after Samsung and others have taken over their market dominance.

The executives are directing engineering effort toward attracting new customers, as they should be, with features such as wireless connectivity and surely voice control, multi-band EQ, Mono, multiple playlists via double/triple click, and persistent shuffle/crossfade/repeat settings.  But if they knew that their half-baked 5.0 app knocked out a bunch of existing customers and is painfully scattered and unintuitive they'd surely have a 5.0.1 update out next week that runs on all devices and puts all the controls in an intuitive place.  Or at the very least, they would re-release 4.3 and just let people use and enjoy the product as is for as long as they want.  Future updates could either be properly designed to handle all hardware, or could warn the user of flaws that prevent the use of older devices.
Userlevel 4
Badge +2
Haha. Great idea, if I wasn't shopping around for 9.2.4 home cinema. So it would be great if I could benefits/ discount when I buy it. And not a angry store owner because I turned his sonos showroom controllers into crappy paperweights.
Userlevel 4
Badge +4
Frederic, I hope you clicked the 'Update' button to save potential new owners the heartache of finding a major loss of functionality when they got the product home.
Userlevel 4
Badge +2
@Colin: no one cares about the old software. But the functions it had. Also: sonospad is based on the old 4.3 controller and I'm told it still works on beta versions of the upcoming firmware. That would indicate that the incompatibility between the old controller and new firmware is mostly a forced check box/ requirement that they inserted. @User926838: I doubt the next quarterly financial will show much of our issues. I have been in a dozen stores this month and a lot of stores are still showing sonos with the old 4.3 controller. So it might take longer for things to seep through.
Userlevel 1
Sonos want to go fully wireless. That needs a firmware update. After that only 5 will work. Hence their unwillingness to reissue 4.3.
Userlevel 3
Badge +1
Thanks Dominique.  So then it seems the real root of the problem here is that the customer relations team (You, Ryan, etc.) are not in communication with the upper management.  Thus they continue blindly along whatever path they've chosen without knowing good from bad until the quarterly financials are compiled.

So if you care about the longevity of your company and your job I would suggest that you explain to your boss that there is a crisis going on here and see if he/she can get in contact with upper management about it.