After I changed the email for my napster account password, my songs,stations, etc stop loading on sonos. I realized I hadn’t changed my sonos email address so I just did that, hoping it would fix the problem. However, when I go to settings on Sonos, my new email appears as “name” and my old email is “account login.” Settings allows you to edit your name or password but not the account login. Help.
Best answer by GuitarSuperstar
Under Services & Voice in the Sonos app, try reauthorizing Napster. You can also try removing Napster from your music services and re-adding it.