green light no volume sinos port


why no volume and a green light in my Sonos port? I searched and find it probably indicates mute and I should use my Sonos app to increase volume but how?


help appreciated, yours a novice in the world of Sonos 



3 replies

Sorted, man it’s not easy is it! Now playing screen .

How did you sort that? 

Userlevel 7
Badge +17

If speaker is set up, green light means volume is zero. Press the volume up button on the Speaker, or in the app move the volume slider to the right to increase the volume.