Question

getting sonos desktop controller has stopped working on windows 7 64bit

  • 13 December 2016
  • 4 replies
  • 510 views

hi like the title says. anyway to make it work? ive tried to restart my PC but its still not working. thanks.

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4 replies

can anyone help at all? im sure im not the only one having this issue.
Userlevel 7
Badge +20
hi like the title says. anyway to make it work? ive tried to restart my PC but its still not working. thanks.

Hi hideNseek,

Please check your computer's firewall and antivirus settings to make sure they're configured for Sonos, here's how.

Let me know how it goes.
i tried what you told me and its still saying the same thing. any other solution?
Userlevel 7
Badge +20
i tried what you told me and its still saying the same thing. any other solution?

Hi hideNseek,

It looks like your case has been escalated to our tier 2 team. They should be able to help get your desktop controller app working. Let me know if you have any questions.