Find system is useless

  • 2 August 2022
  • 2 replies
  • 26 views

The android S2 app, fails to “find system”

 

from the launch screen where you click “find system” the same algorithm is used for both “lets fix it” or “update network” Neither one produces a result but defaults back to the launch screen.

 

make sure all your products are powered on. This could take 1-2 minutes.” 

Once selected it displays “searching for your system” for approximately 3 seconds it reverts back to 

make sure all your products are powered on. This could take 1-2 minutes.” 

 

And I shouldn’t have have a play 1 plugged into Ethernet make use of my system or update the wireless networks.


2 replies

It sounds like you’re on a different WiFi network to what your system was using.. go back to that network to scan/search and it will then find it.
 

See the animation I’ve attached to this post using the current S2 App, which shows the feature working when on the correct network.

Your other option is to wire a Sonos device to the new router to invoke SonosNet and to then update the WiFi credentials on all the players in your existing system.

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