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error 1101

  • 12 May 2018
  • 1 reply
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SonosOne won't work. i have tried rebooting my router, and then Sonos. I checked on my app on my phone and it said update needed. when i try to update it fails with error 1101. I have seen others with this problem and all say to submit diagnostics. My conf # is 894856421. Help. I miss my music.
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Best answer by Airgetlam 12 May 2018, 19:46

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1 reply

Try connecting that speaker to your router with an Ethernet cable, and then updating it. You can remove the cable and move it back after the update completes.