Dead Password?


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Taking the "unsure where to post?" subtitle at its word...

I have been logging on - and posting - pretty frequently while working the kinks out of my system (but not the Kinks, natch). I even posted earlier today!

I just went to log on, and it told me my username/password combo - which is saved in my browser - did not exist. So I tried again. I tried hand-typing it (the artisanal option), and nothing.

Is this just a one-time weirdness I'm experiencing? Did I get blocked somehow? Is the Sonos community having issues? (I'm being a little paranoid because I've had some network hacks lately....)

4 replies

Userlevel 7
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You had to be logged in to post this.................
Userlevel 7
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Alonzo Mosley wrote:

Is this just a one-time weirdness I'm experiencing? Did I get blocked somehow? Is the Sonos community having issues? (I'm being a little paranoid because I've had some network hacks lately....)


This was reported by a few other users earlier today as well. There look to have been a minor login issue earlier today that lasted for about an hour. The team is investigating it, but rest assured, it's not an issue with your account.
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Stuart_W wrote:

You had to be logged in to post this.................


...and so then I created a new password and logged in.

...and posted this, whilst sipping some coffee.

...and so on. And so on.

Thanks, Ryan S! Wasn't sure where/how to report.
Userlevel 7
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Feel free to email us at community@sonos.com if you're seeing any platform issues and can't log in or report them.

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