Question

Cannot load Music playlists (Amazon & Spotify) using iOS app

  • 7 September 2019
  • 1 reply
  • 67 views

In the iOS app I can see all Spotify and Amazon prime content, but somehow cannot load any playlist/album. Only Tuneln seems to work. Every time I press the " play" button, then it gives me the message "cannot add the numbers to the playlist".
Strange thing is that when I use the desktop app on my Mac I do not have this issue and can load all albums/playlists...

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In the iOS app I can see all Spotify and Amazon prime content, but somehow cannot load any playlist/album. Only Tuneln seems to work. Every time I press the " play" button, then it gives me the message "cannot add the numbers to the playlist".
Strange thing is that when I use the desktop app on my Mac I do not have this issue and can load all albums/playlists...


Hi there,

Thanks for reaching out. That is definitely strange. Please reproduce the issue, then submit a diagnostic report and reply here with the confirmation number.

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