Cannot add new second Play 3 to existing system

  • 20 December 2014
  • 2 replies

I want to add a second Sonos Play 3 to my existing functioning setup which has a bridge and another Sonos Play 3. I plug the PLay 3 in the power outlet, wait till the LED turns green and blinks, then I go to "add a new component" in the menu,  click both buttons simultaneously as instructed, a short bassy sound is produced and both buttons blink red, and after a while the software says "could not add component". The LED on the Play 3 is a steady red. Help please...

2 replies

It works. I added the second Play 3 via my Android Sonos app on a phone. Apparently there is a problem with the Windows software.
Userlevel 5
Badge +2
Glad to hear it's working, Erik. I'd recommend checking any firewall settings on that Windows computer just to make sure nothing is blocking the Sonos app. We have some step-by-step guides for firewall and security software in our FAQ here. Let me know if you have any questions, I'd be happy to help out.