Answered

Bass and treble controls

  • 26 November 2016
  • 3 replies
  • 393 views

Has anybody else lost the option to alter the bass and treble on their systems ? Please help Al
icon

Best answer by Scoggy 26 November 2016, 14:03

I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?
View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Userlevel 6
Badge +19
If you have downloaded the Beta version of the App you may loose this function on one of your devices, normally the iOS one.
I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?
You may not have successfully left the beta program, at least in terms of software. You should check your systems and make sure that both speakers and app are on rev 6.4.x

Please note that there are significant issues with leaving the current beta program, as listed in this thread:

https://en.community.sonos.com/troubleshooting-228999/error-9-when-leaving-beta-and-updating-softwareplease-help-6761500/index1.html#post16064740