Apple TV & Vizio TV Remotes do not work/control volume

  • 10 February 2019
  • 1 reply

Userlevel 2
Badge +2
Sonos works great using the apps on my Mac Laptop and also on the iPhone, but so far I cannot control the volume from my Sono 1(s) and my new Sonos Beam. PLEASE Help

1 reply

Userlevel 7
Badge +19
Hi there, mcdonald44. What device are you trying to use to control the volume on your Sonos? On the Mac desktop controller, the top left corner of the window has a volume slider. On the iPhone app, you will need to tap onto the black "Now Playing" bar at the bottom. This will bring up a black screen with large artwork depicting the audio being played. At the bottom of this screen, you should find a slider to control the volume.

If you are still having trouble, tell us what app you are using and what you are seeing. Thanks!