Best answer by Airgetlam
View original
App won't download
Trying to update on a Mac, I got error code 1100, telling me to uninstall and re-download. I uninstalled, but when I went to the link and tried to download, all I got were "release notes," and no download.
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Where did you attempt to download from?
I happen to be on a Windows device at this moment, but you should be downloading from here:
https://www.sonos.com/en-us/support
The link should be underneath the first 6 grey boxes.
https://www.sonos.com/en-us/support
The link should be underneath the first 6 grey boxes.
I did use that URL (https://www.sonos.com/en-us/easy-to-use). I attach a screenshot of what I got; no grey boxes!
Userlevel 7
+22
Us the link Bruce posted. The link you have is the release notes and NOT the download link
Thank you; that worked.
Note, though, that if you go the URL I used, you find a link that says "Download the Sonos app" (see screenshot), which takes you (or took me), confusingly, to the Release Notes page.
Note, though, that if you go the URL I used, you find a link that says "Download the Sonos app" (see screenshot), which takes you (or took me), confusingly, to the Release Notes page.
Userlevel 7
+22
You're correct the link is FUBAR. I'll send a PM to a mod
Userlevel 7
+23
Hopefully you don't need to actually Setup your system, as you cannot do that with the Mac app anyway, you need a mobile app for that.
Userlevel 7
+26
Hi everyone, thanks for the flag. I'll make sure it's on the web team's list. In the mean time, glad you've got the answer for where to get the download already.
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