So I own 4 play:1 for a couple of years now and this always happened. I’m trying to figure out if it’s fixable because I’m considering the addition of the Sonos Move to the set-up.
Problem is simple : I get the message that the app cannot connect to the sonos product at any random moment. I get the message when the music is actually playing and let’s say I want to change the song, or just pause it for some reason. I thought it was my phone that was getting old, but then I still get the message after an upgrade to an iPhone 11. However, I do not encounter that issue with my wife’s Samsung Galaxy S10 (is there a known issue with IOS?). That brings me to think that it is not an network/wifi problem.
This problem prevented me to get the Beam and before looking elsewhere for a Sonos Move equivalant, I figured I could ask here.
I’m one of those who actually like the Sonos App and the combination of all my streaming services. Also, I don’t mind the price tag of the Move, but at this price tag, it just needs to work.
Has anyone had this issue ?