Answered

Add a CR200 to an existing system

  • 19 June 2018
  • 4 replies
  • 2842 views
N
Evening all,

My first post here, and I am a SONOS novice so please bear with me... I hope I am posting in the right place.
Currently have a Play 5 and Play 3 and in the process of installing wireless speakers throughout the house.
I have been given a CR200 controller as a gift that I really want to add to my system.
I am currently just seeing the error message of “Searching for Somos products..... the network configuration for this controller has changed”
Can anyone help me with this please?
Thanks in advance 🙂
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Best answer by jgatie 19 June 2018, 22:11

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4 replies

jgatie
You need to be running Boost mode to use the CR200. Also, you may need to contact Sonos support to get it added to the system.
N
By boost mode do you mean sonos net? If so I am on that, the play 5 is plugged into the router directly. Anything else I need to do with that?
jgatie
Yes, Sonosnet. If it is still not connecting, you will need to contact support to have them add it to the system.
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