Thanks again.

I’ll give it a go again later and let you know how I get on.

Couple of questions though……….

I’m guessing you did the downgrade using your mobile phone, correct?

Where can you get the S1 app from? My mobile is a Samsung Galaxy Note 10 so wouldn't that only download the S2 app when reinstall? 

Many thanks

Paul

Downgrade now possible but annoying to do. I found that you had to switch off all S2 app products apart from the one you were downgrading to get it to work and add to S1 app

once all done you also need to disable and then re-enable the Alexa Sonos skill to get it to play music on voice commands 

The old way through the S1 app was easier. I hat to reset all the speakers even the one that hat the S1 software to get them all connected to the S1 app. But it was worth doing all the work for it. All the people that visit meanwhile did hear the change when i played music. It’s much warmer and more detailed. 

Hi all.

I’ve been reading all your comments above and looking at trying this myself.

Firstly I found an old phone that’s got the old S1 app….but its a Samsung S6 so not sure if that’s usable device for this?

Before I read your comments I tried downgrading through the S2 app but after resetting and finding my Playbar during the reset it just constantly said ‘your mobile device couldn't connect’ so I gave up.

I know there’s instructions above as to how to downgrade but is there any one who can advise me in “old man” steps?!?

Many thanks

Paul

Hi Paul,

it does not work whit the iPhone 6s, i did try it a couple of times and you really need the S2 app. But whit the S2 app you can downgrade to S1, just reset your speaker to the factory settings. Downgrade the speaker and after that you need to remove the S1 and S2 app. Download the S1 app and you see the speaker you downgrades. BUT, you wil not see the other speakers. The problem is, that Sonos thinks that the other speakers are connected to a other system and that’s why you cannot see the other speakers. You have to reset all other speakers and then just do the steps to add them to the S1 app. I did do the same and all my speakers are now added to the S1 app and all works great.  

Many thanks for the reply.

Is your suggested setup the same as what I tried earlier:

Before I read your comments I tried downgrading through the S2 app but after resetting and finding my Playbar during the reset it just constantly said ‘your mobile device couldn't connect’ so I gave up

Any ideas why my mobile device couldn't connect because I obviously can't continue until this is resolved. 

Dumb question no1: Would connecting an ethernet cable between the PlayBar and my router help?

Thanks

I have the same problem. I used a old iPhone 6 from my mom and did get the message that the app issn’t compatible. So i downloaded the latest ios 12 cos it was running on ios 10. But even then i could not download the Sonos app, only the S1. The sonos app is only for ios 16 or newer and it’s not possible to get a older version in the app store. 

Based on the instructions in that article, it appears that both apps are required to downgrade a device to S1.

I have the same problem, did try everything and it’s not possible. Even whit the new update, there is no possibility to downgrade. In my case it’s really strange, cos i have 4 Sonos one speakers. I have set them up as stereo, so 2 sets. They are all on the same network, auto update is off and 1 set did update to the S2. It should not be possible, but it happend. Called the helpcenter and they could not explain and help me. I doubt if in the future there will be a possibility that the can be downgraded, cos why did they not solve it whit the last big update this week?? But i going to try the old S1 controler and hope it works. Cos i notice the difference in sound and i’m not happy whit it. 

can you get hold of an older ios device even if its just to borrow it to do the solution I have mentioned above

I have a old iPhone 8 and even a 4 somewhere, but i have to see if it’s possible to get the old app on the 4. On the 8 i hope i didn’t update the 8 last time i used it. I really hope this way i can downgrade. 

I did find my old iPad and running on IOS 9, but i can’t get the bronze app on it. Trying to download the s2 app on it issn’t possible. I get a notification that the device must run on ios 12. For the S1 i did get the message if i wanted do download an older version, so that went okay. The Iphone 4 won’t start up, the 6 has a password issue and the 8 is running on a older version ios 12. So i hope it will do the trick. 

It seems like you're facing compatibility issues with your older iPad when trying to download the Bronze app. Unfortunately, the S2 app requires iOS 12 or later, which isn't compatible with your device running on iOS 9. As for your iPhone models, the iPhone 4 won't start up, the iPhone 6 has a password issue, and the iPhone 8 is running on an older version of iOS 12. You're hoping that the iPhone 8 will be able to run the app successfully. If you encounter any further difficulties, reaching out to the app's support team might provide additional assistance.

I don’t think the app supportteam wil do anything for me in this case. The Sonos support did not or could not help me. And i think Apple is the factor that limits me in this case. I can try a older Android phone, maybe that’s a way to succeed. I have a feeling that Sonos wil not come whit a solution to downgrade anymore, cos the One SL can not be downgrade anymore. 

If you’ve ever used the bronze app it should still be in your ‘purchases’ in the apple app store

I used the app on my ipad and several iPhones and all of them do not show them. On my old iPad running on the IOS 9 i can only find the black Sonos and could download a older version from the S1. I did talk to Apple about it and they say it is not possible. So i only can hope Sonos really comes whit a update. So i can downgrade via that way. But i do find it strange that i need the S2 app to downgrade. In the past when i updated the S1 to the S2 bronze, i did only use the s1 controler to downgrade. 

I have a old Iphone 6, but i don’t know the code anymore and tried everything. So if that is the possibility, i will keep trying. 

I did mail the CEO directly, patrick.spence@sonos.com  Support can’t or won’t help and i seems that they have the answers on the screen when you call them. They tell you only that in a future update it will come back. But there were a few updates now, but whitout the downgrade option. The software in the speaker and app must be able to make the downgrade possible or otherwise it will not succeed. 

i thing everyone must mail de CEO whit a complaint, maybe it helps?

In my case the crash was related to iPhone Bluetooth, if Bluetooth is disabled on the iPhone, the app works. But I need Bluetooth enabled in order to downgrade Sonos Move, and I didn't found any working solutions...

I noticed the same. When i disable Bluetooth the app works en whit Bluetooth it ain’t. I did try several iphone’s and a old android, but nu luck. I really hope Sonos comes whit possibility to downgrade, bit i don’t understand why it must take that long.  

I smell a rat, a profit driven contrived one. The issue. You can no longer upgrade S1 Sonos play speakers to S2, or downgrade S2 devices to S1, to make them compatible and link them in the same Sonos system.   I have tried every suggested work around. 4 tech support calls. Even old IOS APPs are now hobbled, only force you to upgrade APP.  S1 Speaker software upgrades to S2 repeatedly fail. It has been two months, and the return of this feature to the APP is not even on list of APP developments for July, or future. I note the *will be reenabled in the future, that has been there for two  months. If you buy a new S2 product, ie AMP, that could previously be simply be downgraded to S1, you must now buy new Sonos speakers with S2 software.

Yeah, something ain’t right. There were a few updates now, and still no way to downgrade. Why must it take so long? I think that they want to force people that have devices that can run the S2 and still on S1 to the S2. They than stop the S1 and give people the choice to turn in the old devices for a percentage to buy a new device from Sonos. They just want to make more money this way. But on the Sonos site it still says that in a future update it will be possible to downgrade, but not on what devices?? But if they don’t make my One not downgrade anymore, i will switch to Denon. They have also a great product and they just going to lose income, cos i think people more and more people will switch to a other brand. 

Returned the new Amp (S2) I bought, to connect floor speakers to TV. Was going to get a Sonos sub, too. For those thinking they still want to upgrade S1 to S2 if they can, check out the Sonos APP reviews on APP store or google play. It is eye opening. All reviews one star for the past two months. Scroll through hundreds of different issues, from the May 7  “ completely new from the ground up” APP. It is unprecedented. 10 weeks, and no fix of connectivity issues. Might happen, got my money back, just in case, as tech support is not reassuring, just acknowledging there is currently no fix. I will move forward with a different brand TV sound system. Keep my 3 Play 5 gen2 speakers, isolated, no updates. Adios.

I did buy a Denon’s home 150 for in the kitchen and it sounds incredible, much better as a Sonos one. Only downside is that there is nu Google Assistant. I’m thinking to replace all my speakers if they don’t make it possible to downgrade. 

Was thinking of buing a new Sonos unit to my “old” (S1) system and find this. This company is really an amazing one. Things like this keeps on happening, it never ends.