Hi. I have a pretty old Sonos S1 system with a bridge, which has the latest 11.6.1 software. Works great with all streaming services. I have an old iTunes Music Library on a newly formatted Mac OS Extended (Journaled) external hard drive. I am able to see this library directory when I select to mount a Music Library from the Sonos app, and it tells me it’s pulling my songs in (“SonosMusicLibrary” is now set up on your Sonos system. Your music is now being added to your Sonos system. This may take several minutes to complete), but that never happens and I see no songs at all in the Sonos app (running on a MacOS laptop with Catalina, a pretty new iPad or my Android phone).
This is a Music Library directory that I used to have mapped to Sonos before S2 came out, so it was working great at one time.
The original library is very large, so I created another directory with just a few MP3 directories in it and that still does not work.
I submitted Diagnostics 989657620.
Please recommend what I can try next to get my Music Library working. Thanks
Best answer by Corry P
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