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I’ve recently changed my Wi-Fi, which is working perfectly for all mobiles, laptops etc. I have the new Sonos app on my iPhone, which has identified the new Wi-Fi, however I can only connect to my speakers via a LAN line. When I remove the LAN line, the app states an error finding the products. The new app takes me to the same advice which doesn’t work. 

Thanks! I’ll have a look. 

in your new router change the access point name and password to what you had before. If you don’t have access to your router or know how to do this then disregard as this won’t work. 

Thanks, but how will that work, when I no longer have that one working? Thanks for getting back. 

Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

Change the Wifi and AP name back to what you had before. 

Similarly cannot get Sonos to accept new WIFi, rendering it useless. Can’t get my head round pairing it with Alexa, which now won’t work through Sonos. Any advice? Seems to me Sonos app is clunky and well nigh useless   

That they removed the ability to edit wifi settings, of their wifi speakers makes me LOL every time. The absurdity of it is hilarious. 

Oh, when was that something they chose to do and why? 

Great question that Sonos isn’t answering, unfortunately. 

Its just a name and password

 

for sure you can

I’ve changed supplier as well so can’t go back to previous 

Oh, when was that something they chose to do and why? 

For the time being

 

can you reset the wifi name and password back to what is was and see if so os re connects ?

You’ll just have to live with Ethernet cables strewn about the house until Sonos decides to reintroduce WiFi as a feature. 

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