Controllers and Music services
Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.
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I see many posts from over a year go on how Youtube music (premium or otherwise) does not show our playlists. WHAT is the status on this? I just ported all my playlists from Spotify because its awful, only to learn about this issue.I am unable to see only 3 of my playlists. Has there been a fix to this?
I am really tired of this issue where the Sonos app for Mac attempts to update itself but fails with an error. Question on this topic keep getting closed but the company is not actually solving the issue! The solution is to go the web site and manually download the latest version of the app. Fine, but then don’t waste my time with this fake self-updating that doesn’t actually work; just take me to the web site to start with.
So I have two paired Play 1’s (no Bluetooth). My music streaming choice is Apple Music (after several years with Deezer). I can’t ❤️ a song on the sonos app but can on the Apple app (using a portable speaker playing straight from the Apple Music app. I find this completely amateur of Sonos for not providing this function, literally every streaming service has this function Unless I am missing something does the Sonos app provide a “love” function on your fav songs that is not immediately visible?
I've owned & really enjoyed my SONOS system for over 10 years. All but one of my SONOS units are S1 and the other is S1/S2, so I control the system via the How many calls have you missed while getting past your phone's lock screen, then to & maximizing the SONOS app, selecting Rooms, then either: A. Clicking on "Pause All", then clicking on "Yes" OR B. Sliding up on the black section identifying "where/what" is currently playing to reveal the groupie volume level, then click on the Speaker Icon to "Mute" SONOS?](Android) S1 controller. And I believe SONOS has done a great job of incorporating all the system controls into the phone app. However, there is ONE very frequently occurring problem/annoyance that I don't think can be eliminated by any further improvements to the phone app: Very quickly muting/stopping/pausing the SONOS "sound" when necessary. E.g., when a child screams, a spouse demands immediate attention, answering an incoming phone call, etc. [Aside: how many
I have five Sonos speakers and everything worked beautifully until about a month or so ago. Anytime I want to play any of the music on my iMac hard drive I will get a message that either “music is not encoded properly”, access to music is denied, or if I am able to get something to play it now skips like crazy and is not listenable. I spent two hours with Sonos tech support rebooting routers, computers, and reconfiguring settings only to get to the point where they will look into it and e-mail me if they come up with a solution. I reloaded the app and re-indexed the music library and that didn’t fix anything. BTW, when I play the music from the JRiver software on my computer it has no problems. Also, when I play music from SiriusXM or Pandora through Sonos there are no problems.I have over 300GB of music on my computer and would love to have the flexibility to play it wherever I want in my house. Sonos gave me that flexibility until recently. I really hope this can be resolved a
I’ve got a Sonos Play 5 (2nd generation) and I use the S2 app on my MacBook Pro. I updated it recently to 15.2 with no issues. Several days later of using it, the app unexpectedly quit and won’t reopen. I’ve tried deleting the app and reinstalling it - no change. Safeboot and a test user account have no impact. I’ve even tried to install the S1 app but it too crashes upon launch.I understand that 15.2 no longer supports El Capitan (I’m unable to upgrade the macos) but interestingly enough the S1 app has also been updated and it too no longer supports my computer.Is there a link to go back to the previous S2 app version? I’d simply disable automatic updates and that could work.
I want to add Spotify to my Sonos music services and for some reason it is not showing up. Also, when i use the Spotify app and choose the sonos device to play music it does not play through Sonos Move speaker but keeps playing on the phone itself. I can play on the other Sonos devices I have. I have updated the country in the app, this doesn’t seem to work either. Totally confused!
Hello friend. I just acquired a vmg8825 router and attached my ext hhd with my music files to it. I can see all the files from my Mac and from my iPad, but sonos can not find them. pathway ought to be 192-168.1.1/ nmt/ usb2_sds2/sonos or any variation of this. no way can I make it work. Please help!
I just tried to download Sonos on my Macbook Air and noticed it’s not available for download all of a sudden? I am running Ventura 13.2.1. When I go to the apple store on my mac to try and download it, it says “This app is available only on the App Store for iPhone and iPad.” ???Please don’t tell me I can no longer control Sonos from my laptop.
We have two homes with Sonos equipment. The S2 update, as many of you have noted, has caused issues where we no longer have a functioning solution. We think we understand what needs to happen. We need to downgrade some components that accidently got upgraded and then make sure we have an S1 controller. When we get into the app to start the process, we get in this endless loop of downgrading and then requests to upgrade. We can’t find the process after many attempts. Is there a step by step instruction of what to hit to get through the process so that we have our system back?
I have the 38 disc Woodstock collection. Each disc is an acts set from the festival. I have the album artist as Various Artists and the Artist defined as the act on the disc. When i search for an artist the Woodstock album doesn’t show, yet when I search for a song it does. Do I need to change the album artist? Can’t it work with Various Artists?
I'm running Android 13 on a Pixel 5a. I have the latest version of Sonos, 14.18.2, S2.A while ago I could control the volume from the Android Lock Screen. I've tried everything on every link Sonos has on this topic, still no luck. Any suggestions? Is this working for other Android users?Thanks.
Hi,After a year or so of playing without any issues, I am now regularly experiencing issues where songs played from my music library (NAS drive) or Spotify are stopping mid song and then either restarting on the same song after several seconds or jumping to the next song. I would appreciate any suggestions to resolve this.I currently have no issues with my WiFi which is super fast (1Gbit). I have submitted several diagnostics for review:18155246031519043387282265633Thanks
Hi there, during the day I get multiple drop outs where the audio stops, or I am unable to browse music. I typically use “Music Library\Browse Folders” that points to a Buffalo Linkstation. When it happens, I can open the network share from a Windows10 pc and can see the file exists. I have read a few other articles that suggest encoding, but these are one off tracks within an album, that do play if I press Play (possibly 2nd or 3rd attempt). Any ideas?Diagnostic reference 81528097
This is weird. Normally I use my iPhone to control Sonos… It is, by design, only oriented vertically. Meaning, the Sonos App does not rotate on the iPhone; it remains vertical no matter how the phone itself is oriented. In an effort to become less iPhone dependent, I am setting up a dedicated iPad to control stuff in my house (Sonos, Weemo, Phillips Hue, etc). Unlike the iPhone, the iPad is typically used in a horizontal/landscape orientation (I think that is not unique just to me). I have discovered that the Sonos pause/play button will not work on the iPad when it is in the horizontal position; it is there but it does not respond to touch. If I rotate it to vertical, it works. Is there any work around (other than the obvious which is to turn the iPad to be vertical :-) )? My ideal is to have my iPad mounted and left in the horizontal position.
Hi there,For some reason, Spotify won't play on my two Play 1 speakers after I've been using it with Sonos for some time. Playlists keep skipping songs and saying "unable to play song, connection lost". It usually starts playing after 3-5 skipped songs. The speakers are wired, and have been working for a long time. The speakers have been rebooted. Reconnected Spotify to the Sonos app. Router reboot.It seems that all other speakers (Arc, Sub, Play5 and one/sl) are working just fine.
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