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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,659 Topics
  • 52,979 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7659 Topics
K
KailuaBobContributor I
asked in Controllers and Music services
Android-to-WiFi-Play1 sourcing USB on Netgear SW

I was told I could (using my Android phone) access a USB Music Drive on my Netgear 16Port PoE Sw by connecting an RJ45-to-USB adapter.   Did that.  Can’t figure out how to see/access it from my phone.  All the tips point to using Win10 as the interface.  I need to do it from my phone.  Thanks, Rookie WiFi’er here.   

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Airgetlam
1 year ago
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AlegroveContributor I
asked in Controllers and Music services
new android app

since installing the new android app my system wont let me change music source or station.  A window pops up saying something went wrong.   My system still works with the ios app.

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A
4 months ago
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User126396Contributor I
asked in Controllers and Music services
Missing Stations

I have ‘upgraded’ to the new app version and after several attempts I have managed to get my system operating again. However, when I am trying to add content I can find what I want. For example, I want to get Absolute Radio back but I don’t have the option when I’m looking for stations. Any ideas how to get it?

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U
5 months ago
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Mysticman57Enthusiast II
posted in Controllers and Music services
pc vs android

Well, I uninstalled new upgrade from my pc went back to s2 which is working fine. My Android phone however is a different story.  Sitting in my house surrounded by 10 speakers and this is what I get...think I'm going to pass on your "most requested” product that's dropping on Tuesday. 

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M
4 months ago
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PeaceBigJonnyContributor I
asked in Controllers and Music services
The New App

Hello. I am having HUGE issues with the new app. Most times, the app isn't recognizing my system from my phone. It's sooooooooo frustrating. My wife and stepson are NOT having the same issues I am having. We all have Samsung Androids. 

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P
4 months ago
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Michael 1 BContributor I
asked in Controllers and Music services
Anyone need 5 useless sonos speakers otherwise I am putting them in the Bin

Come on SONOS sort this out and stop blaming other providers routers that work perfectly with all my other wifi dependent devices. I now have 5 speakers that are basically useless as they cannot connect to the new app - WHY!!

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M
4 months ago
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MABanjoContributor I
asked in Controllers and Music services
SiriusXM will not play on Sonos post SIRIUS update

Worked perfectly until recent Sirius XM update. Spent two hours with customer service of both companies. Believe this is a SiriusXM issue NOT a SONOS issue.  Sonos was very little help. SiriusXM was even less help. Any ideas? 

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M
4 months ago
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DickyWilkoContributor I
asked in Controllers and Music services
Can't connect to Play 5 on my Mac

I can’t connect to my SONOS Play 5 via the desktop Mac app, but both iPhone and iPad connect without any issues. Do I need an updated desktop app, or this something else?

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D
1 year ago
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peter sabourinContributor I
posted in Controllers and Music services
Spotify search gives wrong options on PC and Mac controllers

It is correct (i.e. the same as the spotify website) on our phones (and on CR200s). On the Mac S1 controller, it is a random bunch of options like “Listas populares de los 80” and “Discover more from David Bowie”. Different again on PC S1 Controller e.g. “Meer van wat je leuk vindt” and “Vos mix preferes”. Have un and re installed controllers - no change. Grateful any help to resolve. Thanks.

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controlav
1 year ago
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Jerry93022Contributor I
posted in Controllers and Music services
Lutron Pico's cause playlist to stack

I know this question keeps coming up, but with no resolution. Lutron blames Sonos and Vice versa. There must have been a partnership at one time for Lutron to developed a product that can send commands to Sonos. Why can’t Sonos and Lutron work this out without just leaving dis-satisfied customers?  Please provide a solution rather than lip service of calling tech support. It is a complete waste of time.  we need playlists to be cleared when a new playlist is selected from the pico. Simple code change in the code that shakes hands with Lutron.

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buzz
1 year ago
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jtkeepEnthusiast II
asked in Controllers and Music services
New app switch music to tv black amp

How in new useless 2024 app switch from music too tv again.this on ipad iphone?

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Pools-3015
3 months ago
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ericjhContributor II
posted in Controllers and Music services
System unusabel with new app

Posted previously but admins deleted.New app is worthless and made my system unusable. I rolled back to 16.1. If you do the same make sure you not only disable Auto updates on the app but also disable firmware updates on your system or an update will get pushed to block you from using the old version just like they did when S2 was launched

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4 months ago
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CDT1971Contributor I
asked in Controllers and Music services
Artist

Playing Artist/top tracks... Have to play one by one. What happened to the options play the list or random play?

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D
3 months ago
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Klashure13Contributor I
asked in Controllers and Music services
app update

sonos shouldve never updated there app. its super slow to go next song and takes way too long to load. we have so much money invested in sonos. we are so frustrated since the new app and had to get out out JBL speaker for our patio party . i hope sonos figures out there issues quickly. And the app is now all black and not easy to find. 

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K
4 months ago
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Josef.r.millerContributor I
posted in Controllers and Music services
IOS App update

It looks like the ability to add music to a queue instead of just replacing the queue has disappeared with the latest iOS app update. Am I missing something? I don’t see “play next” either.

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buzz
4 months ago
controlav
controlavMaestro
posted in Controllers and Music services
Suggestion: add Parental Control option to services list page

The Services page at https://support.sonos.com/en-us/services is very useful, but could you please add a “Parental Control” option so it is easy to se which services support that on Sonos?

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Sotiris C.
9 months ago
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mclellansusan56Contributor I
asked in Controllers and Music services
how do I reconnect after moving main hub

I moved the main hub now app can’t find it? 

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Stanley_4
4 months ago
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J. AuerContributor II
asked in Controllers and Music services
S2 App Pops up on my Mac screen after being closed

Mac any OS version -When I change something on Sonos ...e.g., volume, then close the app, in a few seconds it pops back up on my screen. Would love if it NEVER happened again. 

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Airgetlam
1 year ago
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Kurt holm carlsenContributor I
asked in Controllers and Music services
sonos app update

Aften i have made an Update i cant play Music from you see Music and telmore Music, the radio workshop.when Will you fix it? it was Worning fine before the Update ?i Can see om Facebook that several danish People’s have a lot of problems aften you have released the New Update . kurt

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K
4 months ago
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JazzieJimContributor I
asked in Controllers and Music services
New App

I listen to a specific podcast thru Sonos everyday.  I (unfortunately) updated the Sonos app, and now am being told my podcast is ‘no longer available’.  Really???????????????  How can that be corrected? 

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J
4 months ago
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AdamiContributor I
asked in Controllers and Music services
new app - changing between line in and spotify streaming

Hi,  After new app changes, changing between line-in to spotify streaming is slow and sometimes won't work without an app restart.Has anyone else experienced this?  Thank Adam

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4 months ago
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robokittyEnthusiast II
asked in Controllers and Music services
How do I add music to a particular speaker in the new app?

With the old app you selected the “room”, and then and music added would go there? With the new app I can pull up a overlay that says “Your System”. Then in there I can select different rooms and press “Apply”. But that doesn’t seem to stick all the time. 

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R
4 months ago
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JTWhiteContributor I
posted in Controllers and Music services
Sonos starts and stops only on XM

Sonos starts and stops only on XM reauthorized XM deleted and re-added the apps powered down and back on the whole system till starts and stops only on XM

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Jamie A
9 months ago
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Paulk72Contributor I
asked in Controllers and Music services
local music

Since search doesn’t work for my local music, and was never good before.  How do I scroll thru my playlists when browsing,  There used to be a bar that would help jump to a letter?

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Bumper
4 months ago
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eyupContributor I
posted in Controllers and Music services
Feature Request: Bigger volume slider on Sonos Controller for Mac Desktop

I rarely move the volume control out of the leftmost third of its range, often struggle to get a volume level that suits.There’s space to make the volume control slider much bigger. This would allow much finer-grained control of the selected volume.You might consider making it less linear as well - a large movement at low volume changing the volume more than the same movement at high volume.Thanks!

3
Airgetlam
1 year ago
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