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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,133 Topics
  • 51,336 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7133 Topics
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Fan4lyfeContributor I
asked in Controllers and Music services
airplay missing. this fix doesnt seem to apply in new app

 this suggestion doesn’t work in the new app because the nesting of the menu tree doesn’t match what is described. Is doing something like this still possible?

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F
22 days ago
MoPac
MoPacProminent Collaborator II
posted in Controllers and Music services
Amazon Music playlist context menu blank

 This is the context menu when I hold down on an Amazon Music playlist.  Why would this be?  After trying it a few times it finally showed the expected menu options. 

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MoPac
1 month ago
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Carl LContributor I
posted in Controllers and Music services
starta SONOS

Just hemkommen efter några veckors bortavaro. Ingen har använt mina SONOS under tiden. Nu får appen inte kontakt med mina SONOS högtalare. Vad göra? Moderator edit:Google Translate-Just got home after a few weeks away. No one has used my SONOS in the meantime. Now the app cannot connect to my SONOS speakers. What to do?

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Pools-3015
19 days ago
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pwalsh2Avid Contributor I
posted in Controllers and Music services
Sonos Web update current

The web app does not update if change is made to whats playing, the pause/play button is a white square!  WEB app missing a lot functions, Music Library is not useful any longerDoes not match IOS choices.

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P
14 days ago
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HawkManContributor I
asked in Controllers and Music services
Lost Streaming Services

Through my Sonos system, Pandora now gets commercials on Sonos but my subscription is for Pandora Plus which I used to get through Sonos - and I no longer get access to my Sirius subscription. Any ideas on what I should do? 

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Airgetlam
6 days ago
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ryder1145Contributor I
asked in Controllers and Music services
Firewall Error on Sonos app

Launched Sonos, and got the second error message. Checked my Firewall settings and got the first picture results. Any suggestions?   

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R
30 days ago
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Alan SonoContributor I
asked in Controllers and Music services
Aux equip no longer avaialble

I’m not technical but I had the ability to use my turntable and CD player through Sonos Gold. It changed to Black and no longer have these items in my menu? Will they be reinstated. I have specific Sonos equipment to achieve this connectrivity which now do nothing? Thanks 

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30 days ago
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posttadTrending Lyricist I
asked in Controllers and Music services
Apple Music problems on Sonos, my problem solved

2 x Era 300, internet connection via ethernet.Symptom: constant interruption of playlists, albums and artists in AM via Sonos.Solution that worked for me: changing the DNS server address from the address of the internet provider (Vectra Poland) to the DNS address 0.0.0.0 in the router.My problems with AM are finally over and I can enjoy Dolby Atmos sound after 2 months of playing with the internet connection, Sonos app, internet provider, etc.Maybe this solution will be helpful to someone.

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19 days ago
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Geyes54Contributor I
posted in Controllers and Music services
Not playing Apple

Seems like I am in the same boat with so many others.  I have 7 Sonos One SLs and Apple Music will no longer play.  I was looking to purchase the surround 7.1.2 setup, but this has completely turned me off of getting it.  Seems like app updates can render your speakers useless.  Or at least useless for your primary use.  I miss the time when things weren’t so reliant on connection.  I have tried to reauthorize with no success…i can see the service and pick the playlist, but it just spins.  Any help/workaround is appreciated. Sonos, try some beta testing before crippling the users.

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10 days ago
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Sparks 72Contributor I
asked in Controllers and Music services
connectivity

I’ve just purchased a new Mac complete with Sonoma os.  My old Mac (with Ventura I think) hooked up to the Sonos S1 controller no problem.  All my stuff is S1.  The S1 controller will not load with the new OS.  It does not get past the upgrade portion.  I’ve poked around a bit and tried a few fixes with no joy.  System settings/privacy and security/accessibility among others.  Nothin works.  The Sonos controller still works on 2 iPads and 2 iPhones, but I can’t access all my play lists in iTunes with out the desk top controller.  Any thoughts?

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Gabriel Z
3 months ago
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Dr. CogentEnthusiast II
posted in Controllers and Music services
How come the Sonos app doesn't prompt me if I try to add a redundant song to a playlist?

The Apple Music application will tell me that a song already exists in a playlist and ask me if I want to add it anyway. The Sonos application on my iPhone will let you add the same file indefinitely. This shouldn’t be a hard feature to implement. Please add it to the product.

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Corry P
1 year ago
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RisjeContributor I
asked in Controllers and Music services
new app

New app not workingsystem gonerestart everything and did not helpany suggestions? 

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M
3 months ago
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CkeeterContributor I
asked in Controllers and Music services
lost multi zone with new app

Since the new app download, I lost the ability to play different sources in different rooms. It’s all speakers, one source… before update I could play roam in garage with Sirius xm, move in back yard playing Spotify and beam playing movie in den

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3 months ago
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Sergio SbardellatiContributor I
asked in Controllers and Music services
Connect phone to Wi-Fi

SONOS ONE . Cambiato telefono . Il messaggio dice: Per continuare ,connetti questo dispositivo mobile (iphone) al Wi Fi.In realtà iphone è già connesso al wi fi . Preciso che il sonos one funziona perfettamente dal PC

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Airgetlam
11 months ago
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LC-VANContributor I
posted in Controllers and Music services
new app

New app doesn’t have all the functions working and has removed many much loved features. Give us the old app until you have the new one fixed and customer tested.

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4 months ago
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Jk1309Contributor I
asked in Controllers and Music services
Deezer functionality reduced

The latest app upgrade REDUCED functionality of Deezer. I can no longer play all Top Tracks of an artist consecutively. They will only play one by one. Please can you fix this?

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J
3 months ago
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Billym44Contributor I
asked in Controllers and Music services
unable to access music on pc hard drive

After update, I cannot access all my music  albums on my pc hard drive. Any suggestions please?

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B
3 months ago
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ErikvcContributor I
posted in Controllers and Music services
Music stops when trying to listing to speaker A to music A and speaker B to music B

Hello there!I have a One Sl and a Symfonisk. Both are in a separate room (kitchen and attic). When I’m listening to Spotify from device A on the Symfonisk and then some starts Spotify from device B (not the same Spotify account) it stops my music on the One SL. I would expect they would both keep on playing since the Spotify accounts are separate and the rooms are separate as well.  Am I missing something here?

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E
7 months ago
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DavemdContributor I
posted in Controllers and Music services
new app and getting started

Updated app. Now my system is no longer available on the app. Do I have to reset each component?

1
D
4 months ago
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Stormboy1866Contributor I
posted in Controllers and Music services
New releases not showing for You Tube Music

Hi. I use You Tube Music on Sonos and like scrolling through the 25 or 30 new albums on “New Releases” but for some reason about a week when I go to “New Releases” on Sonos it only shows one or two new albums. Does anyone know if this is a Sonos problem or a You Tube Music problem?  And more importantly how it can be fixed? I tried re-installing You Tube Music on Sonos but nothing changed. Thanks! 

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controlav
4 months ago
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golharamContributor I
posted in Controllers and Music services
one song on Amazon music is choppy

I have a Sonos 1 that I stream from Amazon music.  One song in particular is always choppy.  No other song experiences this.  I can play said song anywhere else and it’s fine.  This happens 90% of the time. 10% of the time it plays fine.  Why this one song?

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Ken_Griffiths
2 years ago
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JTWhiteContributor I
posted in Controllers and Music services
Sonos starts and stops only on XM

Sonos starts and stops only on XM reauthorized XM deleted and re-added the apps powered down and back on the whole system till starts and stops only on XM

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Jamie A
9 months ago
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hclerContributor I
asked in Controllers and Music services
je cherche une radio au états-unis : the river of calm

Hello,je cherche dans les web radios des Etats-Unis : TuneIN / Lieu / Amerique du nord/ Etats-Unisla radio : The River of CalmEst ce que quelqu’un sait dans quel état se trouve t-elle ?Merci!Hervé

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1 year ago
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MadriddmContributor I
asked in Controllers and Music services
New S2 App

I have a Google Pixel 7 and it just downloaded the new S2 app.  I am totally bewildered by the experience - nothing loads on my home screen (it's flashing black boxes), I can't find my custom Sonos playlists (my favorite feature!!), and the music queue doesn't have an edit button (?).  This is absolutely frustrating.  Please help.

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4 months ago
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BoetkerContributor I
posted in Controllers and Music services
Last update

Sonos Alarm Sonos Playlist,and Yousee , Doesnt work...Not posibble to chnge from room to room…….Completely unstable… .. unlogical app construction...THE WORST EVER

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3 months ago
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