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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,687 Topics
  • 53,118 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7687 Topics
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marvalarContributor I
asked in Controllers and Music services
Feature request: Playback format information

I looked around to see if anyone had requested this, but I couldn't find it. Apologies if the request has already been done.  In the previous app it was possible to view the streaming format Flac, MP3,... It would be great to have this again (with bitrate indication if possible) 

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Corry P
1 month ago
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gsrbobAvid Contributor II
asked in Controllers and Music services
Unable to adjust settings Era 300

Anyone else experiencing problems with settings adjustment on Era 300?More specifically, eq settings / volume limit / amazon alexa voice settings (wake word chime) / & bluetooth idle auto-disconnect.I try to make these adjustments and they do nothing as far as eq settings go and amazon alexa settings don’t stick either. I have already tried a network reset, Era 300 factory reset, and tried all 3 SonosNet channels with no luck. I would have also tried hardwiring the network connection but unfortunately the Era 300 does not have an ethernet connection.  i already submitted a system diagnostic ahead of time so I can try and contact tech support when they are available. 

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G
17 days ago
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Lewis8891Contributor I
asked in Controllers and Music services
sonos app in general

Does anyone know if Sonos is purposely asking their app complete and utter garbage? My assumption is that it’s to push people into buying newer speakers that have airplay (or whichever system android is using). It’s not even usable in it currently state. 

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R
3 days ago
jchongkoon
jchongkoonAvid Contributor I
asked in Controllers and Music services
Nueva aplicación de Sonos - ¿Dónde está la alarma?

En la nueva aplicación, ¿alguien puede ayudarme a encontrar la alarma?Esta función es algo que usaba todos los días para reproducir una lista de reproducción de Plex como mi alarma.Qué fastidio. Moderator edit:Google Translate- In the new app, can anyone help me find the alarm?This feature is something I used every day to play a Plex playlist as my alarm.What a pain.

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K
2 days ago
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DKJContributor I
asked in Controllers and Music services
BBC Sounds

Running Sonos App (80.06.04 - installed 02/08/24) on Samsung Android connected to Sonos Roam SL. BBC Sounds showing as a Source but no output when selected. BUT if I open the BBC App and select a source, the Roam will play the selected channel! So BBC is authorised on phone, also on Sonos App. Something in between is not working? Having selected a station in BBC App, I see the Sonos app is correctly displaying the station that has is being broadcast and can then stop and start it from the Sonos app. (YT Music works fine directly from Sonos App).

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D
1 month ago
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gpernesContributor I
asked in Controllers and Music services
SONOS APP Android XIAOMI - Try 2

Hello Sonos, After upgrading from the old SONOS APP to the new SONOS APP (May 7th), the APP dont run on Android (XIAOMI). I try to remove and re-add, and the APP stays freeze, I can only see “SONOS”.If I try with another android Samsung, the SONOS APP works, I can we the same SONOS first screen, but will change to a video and ask to login.

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L
15 days ago
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BDHalfyardContributor I
asked in Controllers and Music services
play 2 songs at the same time

We have the Play 5, Arc and Move. We used to be able to play 2 different playlists during yoga (ambient list and water sounds) but since the “updated” app haven’t been able to figure out how to separate the speakers during play to do so. We don’t want to unpair the system from our surround sound TV experience.  Anybhemp greatly appreciated 

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Stanley_4
1 month ago
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NoniContributor I
asked in Controllers and Music services
Sonos controller not compatible with iMac upgrade

My iMac was upgraded to Sequoia 15.0.1 recently. Since then, I cannot find a Sonos app that is compatible. I used to be able to use a Sonos controller on my iMac which was very handy. What should I do?

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N
4 days ago
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Ashley1979Contributor I
asked in Controllers and Music services
streaming service connection

Why isn’t Sonos picking up my paid streaming services?

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K
4 days ago
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GC3Headliner I
posted in Controllers and Music services
Forced Signout from App

Experienced having to sign in to my system this morning. First time this has happened to me. Updated and on iOS 18 several days ago. No changes were made or observed. Feels like a "canary in the coal mine” omen.

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Schlumpf
17 days ago
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ScreamingTree78Contributor I
asked in Controllers and Music services
NAS

I have a large library of music stored on a NAS connected to my home network and accessed via my Windows 11 laptop. My question is, can I access the library stored on my NAS in the Sonos app? 

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MoPac
4 days ago
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CL70Contributor I
posted in Controllers and Music services
Sonos App and Amazon Music My Music Artists Listing

When using the Sonos App to stream Amazon Music, the Artists listing in My Music is incomplete. I can only access artists up to the letter P. The list beyond that point is truncated. I had read a previous thread here indicating that Amazon Music applies a container size limit of 500 items. This seems to imply that the truncation of my list is a condition imposed by Amazon. I take issue with this answer, since my Bose app contains the complete Amazon Music artist listing, and continues to readily follow my expansion of that list with no issues when I add new artists. Why not the Sonos app, as well? The previously suggested workaround of using the Amazon Music search function in the Sonos app is cumbersome and time consuming. It is far easier to scan through my private list to select files to play than to perform a search from memory. Why even use a selection list, if only half of my artist selections are readily available, and the other half I must recall from memory and then use a sear

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B
17 days ago
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danto1nContributor I
asked in Controllers and Music services
SVC supported in Switzerland?

Is English speaking Sonos voice control available in Switzerland?

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D
10 months ago
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bgraham1962Contributor I
asked in Controllers and Music services
Rova stations dropping out again

After being stable for a few months Rova stations are starting to drop out again.  After about an hour of playing correctly they start having 1 second-ish drop outs.Stopping and starting the stream solves the problem for another hour.  (Buffer starvation?)Not sure if this is a Sonos or Rova setup issue but it is very annoying. Anybody got any ideas? I can’t find a direct support contact address for Rova so I cannot send the issue to them either. RegardsBrian

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Airgetlam
2 years ago
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greenyneu
asked in Controllers and Music services
Sonos S2 App Products Page

When in the System->Products page and selecting a product it would be great to switch the order of the settings from:Name, Products, Sound, Hardwareinto the following order:Name, Sound, Products, Hardware (switching the order of Products and Sound).This would allow easier access to the sound settings which is more used then the Product settings. Or make the Products and Hardware section able collapse and remember the settings. The Sound Controls are used more often then the product settings.

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Corry P
1 year ago
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f15soloistAvid Contributor I
posted in Controllers and Music services
Spotify New Releases

When Spotify is my selected source it doesnt list NEW RELEASES. I dont need MOOD, FUN BLUES, INDIE. Anyone else?

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Airgetlam
1 year ago
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RamsayContributor I
posted in Controllers and Music services
individual song search

Ever since the new update I can no longer search for individual songs. When I type in a song title that brings up the correct artist but in the past there would be a section for songs and I can just go directly to the song. Instead, now I need to know what album within that artist that song belongs to.

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G
5 months ago
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Anonymous Coward
posted in Controllers and Music services
Feature Request/Defect: Use Windows 10/11 Locale to format DateTime

The Sonos Controller for PC, version 15.9, S2 (Build: 75146030) displays the date of podcasts in the format mm/dd/yyyy, but my local is en-gb (United Kingdom). The date format in the UK (and most of the rest of the world!) is dd/mm/yyyy.Please update the Sonos Controller to use the Windows locale to select the date format. It’s sufficiently annoying to slow down checking the date of podcasts when you never use American date format.Date displayed in MM/DD/YYYY format 

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ratty
11 months ago
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ku4ttroContributor II
asked in Controllers and Music services
Sonos MacOS app atmos support?

Does the Sonos MacOS app (currently in 15.2) support atmos?(Using a macbook Air M1) 

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controlav
1 year ago
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NygadeContributor I
posted in Controllers and Music services
Que on the app

I can't find the possibility to ad to cue only replace que... I'm trying to que podcasts 

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webmink
5 months ago
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Evi23Contributor I
asked in Controllers and Music services
Radio tunnel without voice

Hi guys. I have been listening FM for long with my Sonos device. It was all fine since yesterday. That tunnel what I am listening every day, it doesn't have any voice at all. It is so strange as all the other tunnels have voice instead of this one. I am really upset as I am at home nowadays and that is the only FM what I like it. Have you faced similar problem already? Can anyone help me please? Thanks a lot.

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Ken_Griffiths
3 years ago
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M5FansContributor I
posted in Controllers and Music services
Apple music library

Just upgraded my Mac and Sonos can no longer play my music on the Mac, says it is incorrectly coded! I’ve managed the library and it’s giving an error on importing playlists from iTunes too.  has anyone seen this and has a fix? Thanks 

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G
3 years ago
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thirdday07Contributor I
asked in Controllers and Music services
Sonos playlists

How do I sync my sonos computer playlist to my sonos iphone playlist?

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Airgetlam
1 year ago
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Micky78955Contributor I
asked in Controllers and Music services
impossible de rajouter une enceinte

bonjourJe viens de faire la mise à jour d’IOS (18).Mon système SONOs persiste à me dire que mon systeme n’est pas à jour sur mon téléphone et refuse que je rajoute une nouvelle enceinte.J’ai désinstalle et réinstallé l’application, rien ne change.Est-ce que quelqu’un rencontre le même problème? Comment l’avez-vous résolu?Cdtmichel

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Ken_Griffiths
7 months ago
nextleveldan
nextleveldanContributor I
posted in Controllers and Music services
PC Doesn't Respond When Pairing with iTunes Media Library

I’ve recently does some major edits and updates to my iTunes media library. I disconnected the link between Sonos and the media library with the intent of reconnecting and doing a fresh download of the updated media library. When I attempt to establish to link between the Windows 10 PC and the Sonos controller app, the error message says the PC is not responding.I am certain the path to the computer on the network is correct. The username I enter is what shows up on the PC screen when I power up the computer. The password I enter is the one I use to log into Windows. The media library is set up in iTunes to be shared. I tried to establish the link with the virus protection disabled as well as turned on.Any ideas for establishing the connection?Thanks in advance.

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nextleveldan
3 years ago
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