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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,132 Topics
  • 51,308 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7132 Topics
I
IneedhelpContributor I
asked in Controllers and Music services
Navigating Sonos 1 and Sonos 2 apps

Hi,We own a Sonos Play Gen 5 and we were using the original Sonos App.Last week we purchased a Sonos One SL for the garden. This obviously requires Sonos 2 app.Since downloading the new app, I now can't use the Sonos Play Gen 5. How can I have the two systems please?I know the limitations around them not being able to play together and that is fine but I was still wanting to use the Play Gen 5 as it's only 5years old.Any advice welcome. Thank you

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Ken_Griffiths
1 year ago
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Mrs puffContributor I
asked in Controllers and Music services
local music library on my android phone no longer recognized by sonos

I have had couple of Sonos roam’s for about six months now. I installed the app on my android phone.  On my android phone, I have a micro SD card, that has my music library, thousands of songs. When I first was using the Sonos app, I would start it up and it would give me the choice of Sonos music, say the free stuff, Sonos radio or choosing my music library. Recently, when I start the app, I no longer see my music library that is on my android phone as a choice, only Sonos radio. I have had to upgraded a few times since I have owned them and can’t pinpoint exactly, but expect this change in behavior came after an upgrade. I looked through some of the community threads regarding issues with connecting to a music library but they all seemed to be connecting to a network connected music library device. My library is in the same device I am running the Sonos app on, my android phone. Any assistance would be appreciated. Thanks

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buzz
1 year ago
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kei oneContributor I
asked in Controllers and Music services
sonosアプリでの音楽再生

sonosアプリでApple musicを再生する際、曲の終わりで、次の曲がかぶって再生される。前の曲がきっちり終わった後に次の曲を開始して欲しいのだが、設定で変更できるのでしょうか？ Moderator edit:Google Translate-When playing Apple music with the sonos app, the next song is played over the end of the song. I would like the next song to start after the previous song ends exactly, is it possible to change this in the settings? 

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K
1 year ago
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Serrano houseContributor I
asked in Controllers and Music services
how to

My question is if my roommate has a account on the app with these same speakers paired to it before can he pair them again too his account I started a new account with his speakers attached but he says he can't use his account anymore with these same speakers attached to it?

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106rallye
1 year ago
Error when updating S2
Error when updating S2Contributor I
asked in Controllers and Music services
Problems with updating S2 controller

The S2 controller constantly prompts me for an update, however, when I try to update I get a “An unexpected error occurred. Please try again” 

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Airgetlam
1 year ago
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PhilippeMEnthusiast I
posted in Controllers and Music services
Change request - Making 'My radio station' a native Sonos application feature

As mentioned in a couple of other threads, TuneIn service comes into a new flavor. I have used the ‘My radio stations’ from the beginning for many years now. I have never used the other features of TuneIn and don’t plan to use them in the future.I kindly ask to integrate the ‘My radio stations’ as a native feature of the Sonos S2 application. This way I would not have to subscribe to a service I won’t use in the end. I’m sure I’m not the only user plagued by this unwanted change and this request certainly does not imply a massive redesign of the Sonos application.This feature was the reason I bought a Sonos system. It would be a pity if the future lack of it would be a reason to switch to another manufacturer since I’m otherwise very satisfied with Sonos.

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Sotiris C.
1 year ago
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PhilippeMEnthusiast I
posted in Controllers and Music services
End of TuneIn service announcement - how do I maintain my own radio station?

I recently discovered that the actual TuneIn service will be replaced by a new one which is, for the record, not free anymore. I used the actual TuneIn to add my own radio station (rockradio.com) and was perfectly happy with it for many years. These streams are defined as https links. The own radio station was the only feature I used. I tried the new TuneIn and couldn’t find an equivalent feature.I have called the support and the only thing they were able to say is that the actual TuneIn service will disappear from my system anytime soon.I have also on my network a Synology server which provides the music library service. Maybe is there a solution through the Synology?Has anyone a solution to keep the own radio station service without using TuneIn?The own radio station was the reason I bought a Sonos system; it could be the reason I’ll get rid of it. I’m quite surprised that adding such a basic thing as a stream is not a native feature of the Sonos system itself.Any help would be great

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ratty
10 months ago
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Steve251Avid Contributor III
asked in Controllers and Music services
Missing Albums in Sonos app

So, I am fairly new to Sonos and I bought an Era 300. Love the sound but hate the app. Following advice from thts forum I was told that the only way to get my albums into the Sonos app from Amazon Unlimited Music was to add them to my library in Amazon MU. I think it was either add to favourities or my library or my music but it was click on the big plus sign. Did that no problem and sure enough they appeared in my Sonos appNow this is a pretty rubbish way to do it Anyway all was find until yesterday wh en about 40 albums disappeared leaving me with just 5I mean WTH? Anyone have any idea why this has  happened and how to recitify it?i had planned to order my second Era 300 but I just dont feel confident with the app and I want to play spatial music. Ta in advance

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Corry P
1 year ago
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J-manCollaborator I
asked in Controllers and Music services
Android Volume Slider Won't Work

The volume slider on my Android home screen won’t move when I try to drag the volume button. I can use the physical tablet buttons to adjust the volume. If I expand the station, the volume slider on that screen will drag and change the volume. This slider at the bottom of my Sonos home screen was working for years and all of a sudden it stopped working. I’ve tried uninstalling and reinstalling the app. I’ve tried with and without the “home screen volume control” on. This tablet app problem is the same for all 4 of my Sonos speakers. My phone app works fine.I am running Android 11 on a Samsung Galaxy Tab S5e.

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J
1 year ago
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ConchanContributor I
asked in Controllers and Music services
adding .flac files to music library on ipad (ios15.7)

I’d like to add some .flac files I have saved in the files folder on my iPad Pro (ios15.7) to my Sonos 1 (OS: S2, version:15.4)How do I do this?I can get to the shared music library pop up, but don’t know what to enter in the path box.Thanks in advance for your help.

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C
1 year ago
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UWHDaveContributor I
asked in Controllers and Music services
Cannot find Tidal Music Service

Hi, I've spent a fair while searching and can't find a solution to this.I've just purchased a Sonos 100 for listening to music from tidal at home.In the android app I go to add the tidal music service, but tidal isn't in the list.I've tried casting from the tidal app to the speaker, but this doesn't work. My googling says this is because I need to add the tidal music service first? Is anyone able to help please?  

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U
1 year ago
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acard317Contributor I
asked in Controllers and Music services
Volume Equalizer Button?

Hey Sonos and/or Sonos Community, Why in the App to control your Sonos speakers is there not a button to quickly align all your speakers to the same volume level? 

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Jamie A
1 year ago
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Dan187856Contributor I
asked in Controllers and Music services
How can you create internet radio streams now that TuneIn is no longer available for free?

Hi All, I have previously created some live radio streams in Sonos via the process described here, using the TuneIn service: https://support.sonos.com/en-us/article/add-an-internet-radio-station-to-sonos  However, I recently noticed that TuneIn is no longer available by default on my Sonos system, and I could add the new TuneIn, but it seems like it is for paid subscribers only? I was wondering if there is a new way to add internet radio streams?

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Corry P
9 months ago
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Saqlain burkiAvid Contributor I
asked in Controllers and Music services
APPLE MUSIC

I can’t seem to find Apple music in add music services.I live in South Asia.

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Corry P
1 year ago
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pm2662Avid Contributor I
asked in Controllers and Music services
Sonos and Calm Radio issues

Anyone have any issues with CalmRadio lately?  

1
Corry P
1 year ago
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CopplestoneTrending Lyricist I
posted in Controllers and Music services
wheres my music

Came back from 3 weeks away, turned on sonos roam, opened sonos app on phone and no option to play stored  music on my device. Radio only option! Where's my downloaded music gone???Why has the icon to access it disappeared from the app???

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C
1 year ago
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ross100Contributor I
asked in Controllers and Music services
How do you setup a kid's Apple Music account with the Sonos App (no phone)

My child has an Apple Music account, but no iOS devices of her own. How do you setup Apple Music in Sonos without a iPhone/iPad?We have only a Sonos Move.

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R
1 year ago
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Sonos ManContributor I
asked in Controllers and Music services
S1 device won't connect to SMB/NAS

Trying to connect S1 device to new Synology. It worked fine on the old Synology. With the new one, I have SMB1 and NTLMv1 enabled. If I try to add the NAS, I can see in the connection log that the proper user is getting logged in. (With wrong password, the log does not go). But the Sonos UI is saying that the connection is being refused with no permission.Thanks for any pointers.

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S
1 year ago
SirDigitalKnight
SirDigitalKnightAvid Contributor I
asked in Controllers and Music services
Playlists on Android App missing

When will Sonos be fixing the playlists on the android? They work fine on the Desktop app: Sonos Playlists on Desktop App work fine.No Playlists on Android. Not here either.Nor here. 

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SirDigitalKnight
1 year ago
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SamJones6Avid Contributor I
posted in Controllers and Music services
Use my laptop as my NAS?

I don’t have an actual NAS. I do have a laptop with 11,000+ high res tracks (my music library). I do not use any cloud music anything (nor will I).I also do not not (and will not) run the Sonos app on my laptop.So, idea is to add my laptop to Sonos as a NAS from Android. Something like the solution presented here.If I share my \music\ folder on my laptop, can this be done?Specifically:Music library on a Windows file share Control the Sonos from my Android phone(s) Please advise

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T
1 year ago
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SamJones6Avid Contributor I
posted in Controllers and Music services
Android: App no longer presents local music

Well, it sounds like using Sonos from Android is over. Thanks…. not…. Sonos keeps doing things that make me prevent recommending Sonos. Kind of crazy.

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106rallye
1 year ago
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GaryL23Contributor I
asked in Controllers and Music services
Unable to Browse Music (YouTube Music)

Hi,  In the last week or so my Sonos One has stopped being able to browse my YouTube Music via my “Your Likes” playlist, and via “Songs”. All other browse selections work fine (Artists, Albums, other playlists). I can still play songs from those lists fine.I’ve seen old posts related to list size issues … my library is approx 4.5k songs and “My Likes” playlist is approx 2k songs. Browsing these has never been an issue until recently.I’ve rebooted everything, upgraded router firmware, removed and re-added YouTube Music account to Sonos One. No change from any of this.Does anyone know what the issue is ? 

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D
1 year ago
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mark bTrending Lyricist I
asked in Controllers and Music services
Western Digital NAS Drive

Hello can I ask has Sonos changed their parameters in the ways of storing filesI have a I have a Western Digital my iCloud at home with all my MP3s on and I drop in an XML file into the list to create and receive my playlists on the hard drive😭 🫣I've been changing my files out and re-doing them I've deleted my playlists and I have tried to reinstall the XML file and it is not allowing me to add my playlist🤬🤬🤬🤯🤯Now these are large files talking of 9000 odd songs 60 playlists how is the easiest way to sort this out please🙏🏻🙏🏻🙏🏻🙏🏻This is how I've changed my XML file. Therefore it should be able to read it as all the music is there but not the playlists.Users/markburton/Music/Music/Media.localizedPublic/Shared Music Thank you very much, Mark

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Jamie A
1 year ago
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mark bTrending Lyricist I
posted in Controllers and Music services
My cloud home

Hello peopleOn Sonos it has my cloud home in the top right hand corner spyglass how can I use this especially as I have a Western Digital my iCloud which I already use for Sonos for local hard driveSo therefore, I would like to use this to set up playlists in my cloud home and access them, but I don't know how to get into it to perform this taskThank you, Mark  

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Jamie A
1 year ago
martinhy01
martinhy01Contributor I
asked in Controllers and Music services
Album Artwork shows on PC Controller, but not on either of our phones?

Previously, we had our album artwork showing correctly on our PC Controllers and o our phones (iPhone and Samsung Galaxy) My partner has poor eyesight, so relies on the artwork to identify the album he wants to play. Now, the artwork isn’t showing on either phone, but it is there in both PC’s Controllers?We have done a Music Library update on both controllers, but the problem is still there.Can you help please?(As we have an older Sonos 5, we are still on Sonos S1 system)

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ratty
1 year ago
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