Why can Sonos not withdraw the awful new app and put the old one back?  Or have it as an alternative as they did with classic view??

same here. Exploring other options as well. I fortunately know a some people who will buy some of my speakers. (Well, maybe they wont now, after seeing this new app!) 

anyway, its useless now. Airplay through iphone is fine but i can pair speakers through there unless I am missing something?

Sonos really needs management change. This history of screw ups and bad business decisions is alarming. Think the CEO is asleep at the wheel or something. This might be historically the worst app update I have ever seen anywhere. Honestly, the entire development team needs fired from top to bottom. This is grade school app design.

These people have a pretty serious track record of making bad choices.  I spoke to someone on voice support (hour wait), and we kept coming back to “That doesn’t work yet…. They’re working on it…  Might be in June release...”

I think our best hope is that their mismanagement will drive the company into the ground, and perhaps it‘ll be bought out / taken over by another company that knows how to write software.

Or just use Air Music app.

I decided to leave the sonos app a while ago and just use AirPlay, then I returned when I heard about S2. Life was fine again. Then they trashed S2. The new “official” Sonos app is rotten to the core. I figure I’ll sell off my Sonos gear now and go with a different choice.

if Sonos makes it possible to return to S2, I’ll reconsider.. at this moment, however, I’m inclined to head for the exit. 

Merry met!  And fortuitous you just posted this.

Yes, yes & yes.  Spent thousands on Sonos equipment only to find how much their software sucks.  First it was just unintuitive UI, then they got rid of play from “this device” (android phone), but figured work-around with network drive.  Now S2 and that's gone as well. I’ve gone on windows and enabled SMB2, but not sure what to do from there.  Can’t find anything in the new S2 app about connecting to network.

Seems like every time I just want to put on some music there is some issue, and I have to spend hours trying to get it to work.  Spent 30 minutes waiting for Chat support today, then ran out of time before I could get any solution.  When I came back, I tried phone support: “Your expected wait is 150 minutes”.  Of course it closed before I could get anyone on the line...

Am definitely going to do the trial on this Air Music. 

Will it allow me to play music from any phone music app (I use Poweramp) to my sonos connect, etc...so I can play it on .normal] speakers connected to Sonos amps?  I have one Sonos beam, but rarely use it...

Hi there!

It’s been on my mind to just scrap this Sonos stuff altogether and go for a streaming-friendly receiver, what with the new products available now.

Thanks so much for your input. It’s distressing to know that you have put so much money and effort into Sonos gear. The new app really is appalling.
 
In my household, Sonos has had its day in court.
 

All the best to you.

Regarding this, I wrote to Air Music, and this was their reply:

AirMusic does not collect any sensitive data! This dialog about password/screen-recording etc. is a generic dialog of the Android-system and re-used by it also if just the audio is recorded.

AirMusic records and transmits your internal audio in real-time - nothing is stored and the screen-content isn't even recorded.

I am developing AirMusic as a single developer in my spare time since 2012 (previously called AirAudio) and I don't have any interest in any of your data - nothing is collected, nothing is shared with any other platform from my side.

Only in case of an app-crash, it might be possible that crash-logs are sent to Google's servers, but they do not contain any sensitive data, just information about your used Android-version/hardware/etc.

So in short: You can be sure that absolutely no private/personal/sensitive data is collected or transmitted - just the audio and just to your selected speakers :-)

You can reinstall the previous Android app, the one that allows playlist editing, shows every song in your playlist without cutting it off partway along, has convenient navigation buttons at the bottom to navigate around, all the stuff that they didn’t put into their newest pile of crap app.  Here’s a repost of the link to the old install hosted on an archive site: <https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/> 

You must uninstall the new, next to useless app that they just updated to, install the one from the archive site, then change your Sonos system settings to never update automatically.  This will buy you some time to find a way to move playlists over to a service that will support your playlists, you know, not Sonos. 

please, please, please make the “old” S2 app available again. That way I can still use my Play 5, Playbase, Boost, Port, and three Play 1 speakers!

So it’s not just me! I mostly use the controller on my laptop, but also have a ‘droid tablet - it was ok last night after the updates - now it’s pants. Can’t play any of my favourite radio stations - just get a ‘something went wrong’ Damned right it did. Bizarrely I can play BBC podcasts from BBC Sounds, and my Spotify playlist. I hated the new look of the app right from the start, and I’m not really techy enough to pursue alternatives - it takes me ages - I am an older user who started out on typewriters and am largly self-taught computers etc. No wonder my other half hates them.

To all of you who have so graciously corresponded with me on this topic: I am essentially an Apple user. With Sonos’s latest app debacle I’ve decided to stream from my music app directly to my “AirPlay” Sonos speakers thusly bypassing the Sonos app/interface. 
 

There is, however, the issue that my iPad doesn’t stay connected to AirPlay on the Sonos products. I have to reconnect often. I’m advised that an Apple HomePod will stay connected, so indeed I might sell off my Sonos hardware and replace it with Apple stuff. I never have any difficulty with Apple or Spotify home pages. Sonos’s home page is notoriously awful, imo. 
 

Thanks all, for your responses.

Agree with all the above getting seriously fed up….I just want to get My Tuner stream, because no ads as far as I can tell unlike Tune In, but the app won't add it to the list!

I feel your pain, this update has been rough for many of us!

Using APKMiror to revert to the v16.1 app is strictly an Android thing. It is a little tricky, so I think you’ll have better luck (as a first step) with your Windows laptop. The Sonos Windows desktop client is still on the ‘old’ codebase, so it is much more stable and reliable.

Once you get your laptop up and running, here are the steps for your Android tablet …

• Uninstall the Sonos app
• Visit the website APKMirror from the browser
• Search for the Sonos S2 app, specifically version 16.1
• Download the apk file and install it (click ‘OK’ on the notifications)
• Turn off automatic app updates in the Google Play store

This is beyond me! Can someone with a better brain than mine tell me please

Does this APK thing work on a Windows laptop - I looked at the FAQs and couldn’t find an answer.

I don’t have a Smart Phone but do have an Android tablet - but I can’t see in the FAQs what download I need. Can someone give me a bit of a guide please? My head is starting to ache from looking at the screen for so long - and what the heck is Sonos doing to rectify this mess? I haven’t seen anything from them. 

I love my music - there’s precious little to attract me to tv these days. I’m away next week with no internet, maybe it will all be sorted by the time I get back, can only live in hope.

I too had thought about changing, but I have so much invested in Sonos hardware; won’t be able to recoup most of it… 

But moreover, I could not really find anything that seemed to be rated better.  If you find another system that works a lot] better overall, please post your findings here.

Give “Roon” a whirl.  It's pretty good and plays over your Sonos equipment

I just got some “WiiM” equipment in. It's also really good, but it would replace Sonos. I'm heading down this path I'm thinking.

Both actually have functional local library options.

Is Air Music only for android?

No sonos less headache

It actually works!

A bit scary though, as it has to have full access, and warns that the app can see everything (including passwords)….  Does that not concern you?

Having laboured to put all my music on my NAS (LaCie Cloudbox EK) the updated Sonos app will no longer access it. Apparently this is due to the LaCie Drive using the SMBV1 file transfer protocol whereas the App uses V2 or 3. This was done, according to Sonos, to keep my data safe!

Will the AirMusic app on an iPhone 11 be able to access my LaCie drive and send it to play thru my Sonos speakers (Play 3 & Play 5)?

 I’d be very grateful for advice as Sonos have effectively said “hard luck”

Well, I tried it - sad to say, it didn’t work - trying a MyTuner station still shows ‘playing’ but it’s not. Thanks for trying. The update shows it’s from April so not the May one but no difference at all. 

I give up. 

Essex Girl

I agree with your sentiment.  But I changed my NAS to SMBV2 and got it working again.  I don’t recall exactly how, but you can search on the web how to do it.  I don’t know what a LaCie is though...

Thank you for your help. I’ve tried the simple route as suggested by one poster - about it being the network - turned off router, turned on again - no different. Besides I seldom have issues with the network and this only started after the new updates were downloaded. I was looking at internet radios a while back for my other half - he hates computers! perhaps that’s a route I’ll go down myself.

My next trick is to uninstall the Sonos from the laptop and reinstall it to see if that works.

Wish me luck as you wave me goodbye!

It just needs Microphone and notifications (on a non-root phone). It doesn't have access to passwords.

I’ve tried to update the LaCie drive to SMBV2 for ages without success. It was a French company taken over by Seagate and there is no support for the drive.

 Do l does anyone know the answer to the first part of my problem: will AirMusic access an NAS and send it to my Sonos speakers?