For those of you who hate having to use the sonos app, here's a useful alternative


Userlevel 4

Of you're like me and despise the Sonos app and the inability to use apps like you tube (well technically any app since the Sonos app only works 1 out 20 times). I've found this app called Air Music, that allows you to cast audio to your Sonos speakers using any music service or app/player/webpage that produces audio for Android, it's basically the closest thing to Apple Airplay that if found. I can just launch you tube or spotify or my local file player and cast the audio without having the headaches of being forced to you use Sonos beyond terrible interface, highly recommend it, it's been total ges changer for me and actually makes Sonos products useable. 

 

https://play.google.com/store/apps/details?id=app.airmusic.trial


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That sounds very promising. My main Sonos app is on my iPhone 11 running IOS 17.5.1

Do you know how / where I can install earlier versions of the IOS app from?

You can reinstall the previous Android app, the one that allows playlist editing, shows every song in your playlist without cutting it off partway along, has convenient navigation buttons at the bottom to navigate around, all the stuff that they didn’t put into their newest pile of crap app.  Here’s a repost of the link to the old install hosted on an archive site: <https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

 

You must uninstall the new, next to useless app that they just updated to, install the one from the archive site, then change your Sonos system settings to never update automatically.  This will buy you some time to find a way to move playlists over to a service that will support your playlists, you know, not Sonos. 

Absolutely top man! Thank you SO much, I have my system back! 

Userlevel 3

I’ve tried to update the LaCie drive to SMBV2 for ages without success. It was a French company taken over by Seagate and there is no support for the drive.

 Do l does anyone know the answer to the first part of my problem: will AirMusic access an NAS and send it to my Sonos speakers?

AFAIK, AirMusic will play to your sonos whatever you can play (on virtually any app) on your phone.

PS: When I enabled SMBv2, it was purely a windows challenge, not specific to drive hardware.

I’ve tried to update the LaCie drive to SMBV2 for ages without success. It was a French company taken over by Seagate and there is no support for the drive.

 Do l does anyone know the answer to the first part of my problem: will AirMusic access an NAS and send it to my Sonos speakers?

Userlevel 3

Having laboured to put all my music on my NAS (LaCie Cloudbox EK) the updated Sonos app will no longer access it. Apparently this is due to the LaCie Drive using the SMBV1 file transfer protocol whereas the App uses V2 or 3. This was done, according to Sonos, to keep my data safe!

Will the AirMusic app on an iPhone 11 be able to access my LaCie drive and send it to play thru my Sonos speakers (Play 3 & Play 5)?

 I’d be very grateful for advice as Sonos have effectively said “hard luck”

I agree with your sentiment.  But I changed my NAS to SMBV2 and got it working again.  I don’t recall exactly how, but you can search on the web how to do it.  I don’t know what a LaCie is though...

Having laboured to put all my music on my NAS (LaCie Cloudbox EK) the updated Sonos app will no longer access it. Apparently this is due to the LaCie Drive using the SMBV1 file transfer protocol whereas the App uses V2 or 3. This was done, according to Sonos, to keep my data safe!

Will the AirMusic app on an iPhone 11 be able to access my LaCie drive and send it to play thru my Sonos speakers (Play 3 & Play 5)?

 I’d be very grateful for advice as Sonos have effectively said “hard luck”

Userlevel 4
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In short press250 where do I find the “Windows desktop client…. on the ‘old’ codebase”? Uninstalling the app on Windows and reinstalling did B all! but I’d be glad of clarification if you’d be so kind.

Happy to help! Download the Windows desktop client here …

https://support.sonos.com/en-us/downloads

While the above app has been updated quite recently, it is still on the old codebase and is quite a bit more stable (and functional) than the new mobile apps.

Well, I tried it - sad to say, it didn’t work - trying a MyTuner station still shows ‘playing’ but it’s not. Thanks for trying. The update shows it’s from April so not the May one but no difference at all. 

I give up. 

Essex Girl

Give “Roon” a whirl.  It's pretty good and plays over your Sonos equipment

 

I just got some “WiiM” equipment in. It's also really good, but it would replace Sonos. I'm heading down this path I'm thinking.

 

Both actually have functional local library options.

Userlevel 2
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In short press250 where do I find the “Windows desktop client…. on the ‘old’ codebase”? Uninstalling the app on Windows and reinstalling did B all! but I’d be glad of clarification if you’d be so kind.

Happy to help! Download the Windows desktop client here …

https://support.sonos.com/en-us/downloads

While the above app has been updated quite recently, it is still on the old codebase and is quite a bit more stable (and functional) than the new mobile apps.

Well, I tried it - sad to say, it didn’t work - trying a MyTuner station still shows ‘playing’ but it’s not. Thanks for trying. The update shows it’s from April so not the May one but no difference at all. 

I give up. 

Essex Girl

Userlevel 4
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It actually works!

A bit scary though, as it has to have full access, and warns that the app can see everything (including passwords)….  Does that not concern you?

It just needs Microphone and notifications (on a non-root phone). It doesn't have access to passwords.

Simply just garbage since update came out and made the whole Sonos app unusable !!!!

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Well, you are a star! And here's a thing, I've just had a long online chat with customer support, tried a few things on Android, bits of Amazon work, bits don't, then lightbulb moment, pretty much all my favourite stations are myTuner so asked if that could be it. Turns out it could and technicians are working on it, but no ETA!

So, I've suggested they might like to put something prominently on their website and message people so we stop wasting our time trying to resolve things that are beyond our control. Doesn't explain why there are alarms on laptop but not android. 

I shall try the link for the laptop, but maybe not tonight, and not tomorrow, Pilates and a D-Day dinner to go to. But thank you, and customer services have said they'll keep the ticket open for a remote access to the computer, though that won't fix the myTuner issue.

Onward and upward!

Essex Girl

Userlevel 7
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In short press250 where do I find the “Windows desktop client…. on the ‘old’ codebase”? Uninstalling the app on Windows and reinstalling did B all! but I’d be glad of clarification if you’d be so kind.

Happy to help! Download the Windows desktop client here …

https://support.sonos.com/en-us/downloads

While the above app has been updated quite recently, it is still on the old codebase and is quite a bit more stable (and functional) than the new mobile apps.

Userlevel 2
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Hello again - I was away last week, talking to real humans. I see Sonos has done nothing to rectify their disaster! I emailed the CEO before I went away and got a list of all the woopy-doo things they propose for the rest of the month but nothing - nothing about the current state of affairs. 

 

So press250 - you advised the old Sonos 

This is beyond me! Can someone with a better brain than mine tell me please

Does this APK thing work on a Windows laptop - I looked at the FAQs and couldn’t find an answer.

I feel your pain, this update has been rough for many of us!

Using APKMiror to revert to the v16.1 app is strictly an Android thing. It is a little tricky, so I think you’ll have better luck (as a first step) with your Windows laptop. The Sonos Windows desktop client is still on the ‘old’ codebase, so it is much more stable and reliable.

Once you get your laptop up and running, here are the steps for your Android tablet …

  • Uninstall the Sonos app
  • Visit the website APKMirror from the browser
  • Search for the Sonos S2 app, specifically version 16.1
  • Download the apk file and install it (click ‘OK’ on the notifications)
  • Turn off automatic app updates in the Google Play store

I was away last week, talking to proper humans in language I understand. The situation is still the same, and an email I sent to the CEO gives me a lot of woopy-doo things they propose for later this month but nothing nothing about the current issue of not being able to access my favourite radio stations, though I can still access BBC through Sounds, and Spotify. Had to turn off the alarms - at least they are still visible on laptop as the one for a Dutch radio station just got the appalling Sonos chime. 

In short press250 where do I find the “Windows desktop client…. on the ‘old’ codebase”? Uninstalling the app on Windows and reinstalling did B all! but I’d be glad of clarification if you’d be so kind.

 

Best regards,

Essex Girl.

What a mess!

Like many of you, I have 1000s of tracks running off a NAS. I use Amazon music a little, to review an album and if I like it enough I will buy the cd and rip it to the NAS.

Does anyone at Sonos actually read the community posts?

They often talk about how the app is changing, 'thanks to customer feedback'. Do they really do that or just think 'users will really like this, I'm sure'

I'm looking at the Brennan B3,  has anyone used one of their products with Sonos?

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Whats the best previous version of Sonos app that supports older Sonos 1 hardware??

Userlevel 7
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This is beyond me! Can someone with a better brain than mine tell me please

Does this APK thing work on a Windows laptop - I looked at the FAQs and couldn’t find an answer.

I feel your pain, this update has been rough for many of us!

Using APKMiror to revert to the v16.1 app is strictly an Android thing. It is a little tricky, so I think you’ll have better luck (as a first step) with your Windows laptop. The Sonos Windows desktop client is still on the ‘old’ codebase, so it is much more stable and reliable.

Once you get your laptop up and running, here are the steps for your Android tablet …

  • Uninstall the Sonos app
  • Visit the website APKMirror from the browser
  • Search for the Sonos S2 app, specifically version 16.1
  • Download the apk file and install it (click ‘OK’ on the notifications)
  • Turn off automatic app updates in the Google Play store

What a disaster.  I’ve been with Sonos since the VERY beginning (remember those ipod-like controllers on the wall?), and this app fiasco is the last straw.  I just hope I can make enough money back on my Sonos stock puts to enable a systemic change.

Something tells me there will be a surplus of used Sonos speakers on the market soon, and it won’t be because we’re upgrading to a different Sonos product… we’re abandoning.

In the meantime, I’ve bought the Air Music app, and it works like one would expect (unlike Sonos’ app).  Does anyone know if I’m getting high res audio through that app, or if there’s a way to force that (streaming from Tidal app)?

Userlevel 1
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I was so excited when I saw the post from 907sjl with the link to the old app.  I thought for sure that would solve my problems, and allow me to play my own music again.

But alas, after removing the crap app and installing the previous version, I still can’t access my Music Library (12,000 MP3 files located on my Win10 PC).  The old app no longer lets me browse my own music.  I recall that when the crap app was installed, it said that it was updating my hardware as well.  So apparently the hardware is now ruined as well, and can’t be controlled from the old version of the app.

For now, I have found an alternative that works somewhat for me.  I installed the Hi-Fi Cast app, which can send music to my Sonos speakers. Unfortunately, it couldn’t see the playlists on my PC, so I installed the MinimServer app, which can see my playlists.  So now at least I can listen to my music again. But I do miss having scheduled playlists that the Sonos Alarms feature allowed.

Userlevel 2
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Thank you for your help. I’ve tried the simple route as suggested by one poster - about it being the network - turned off router, turned on again - no different. Besides I seldom have issues with the network and this only started after the new updates were downloaded. I was looking at internet radios a while back for my other half - he hates computers! perhaps that’s a route I’ll go down myself.

My next trick is to uninstall the Sonos from the laptop and reinstall it to see if that works.

Wish me luck as you wave me goodbye!

Userlevel 3

This is beyond me! Can someone with a better brain than mine tell me please

Does this APK thing work on a Windows laptop - I looked at the FAQs and couldn’t find an answer.

I don’t have a Smart Phone but do have an Android tablet - but I can’t see in the FAQs what download I need. Can someone give me a bit of a guide please? My head is starting to ache from looking at the screen for so long - and what the heck is Sonos doing to rectify this mess? I haven’t seen anything from them. 

I love my music - there’s precious little to attract me to tv these days. I’m away next week with no internet, maybe it will all be sorted by the time I get back, can only live in hope.

No, the APK is only for android (your tablet).  It’s a bit complicated; read all this before you try.

First, as he said above, need to completely uninstall the current Sonos.  Then...

You need to go to the link above (preferably on the tablet browser) and download the 16.1 APK (probably the arm64-v8a one*).

Once you have the right one downloaded, you need to go to your download folder (using any file explorer app).  Select it and it should start to install.  It will probably force you to go to settings to allow the APK install.

Mind you, I have not done this install yet.  I’m still deciding whether I want to go back to 16.1.

So...If anyone sees anything I have advised wrong or incomplete, please chime in for Essex Girl.

 

*I had to look up a way to tell which one I needed for my phone, so I searched for it and found a page recommending putting “Droid Hardware Info” app.  But it was no longer there, so I installed “Device Information” from Yalintech, and ran it and went to “CPU” and learned I had the arm64-v8a, not the armeabi-v7a.  So that is the APK I downloaded. Then I uninstalled the Yalintech app.

Userlevel 2
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This is beyond me! Can someone with a better brain than mine tell me please

Does this APK thing work on a Windows laptop - I looked at the FAQs and couldn’t find an answer.

I don’t have a Smart Phone but do have an Android tablet - but I can’t see in the FAQs what download I need. Can someone give me a bit of a guide please? My head is starting to ache from looking at the screen for so long - and what the heck is Sonos doing to rectify this mess? I haven’t seen anything from them. 

I love my music - there’s precious little to attract me to tv these days. I’m away next week with no internet, maybe it will all be sorted by the time I get back, can only live in hope.

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So it’s not just me! I mostly use the controller on my laptop, but also have a ‘droid tablet - it was ok last night after the updates - now it’s pants. Can’t play any of my favourite radio stations - just get a ‘something went wrong’ Damned right it did. Bizarrely I can play BBC podcasts from BBC Sounds, and my Spotify playlist. I hated the new look of the app right from the start, and I’m not really techy enough to pursue alternatives - it takes me ages - I am an older user who started out on typewriters and am largly self-taught computers etc. No wonder my other half hates them.

Userlevel 2

To all of you who have so graciously corresponded with me on this topic: I am essentially an Apple user. With Sonos’s latest app debacle I’ve decided to stream from my music app directly to my “AirPlay” Sonos speakers thusly bypassing the Sonos app/interface. 
 

There is, however, the issue that my iPad doesn’t stay connected to AirPlay on the Sonos products. I have to reconnect often. I’m advised that an Apple HomePod will stay connected, so indeed I might sell off my Sonos hardware and replace it with Apple stuff. I never have any difficulty with Apple or Spotify home pages. Sonos’s home page is notoriously awful, imo. 
 

Thanks all, for your responses.

Userlevel 1

You can reinstall the previous Android app, the one that allows playlist editing, shows every song in your playlist without cutting it off partway along, has convenient navigation buttons at the bottom to navigate around, all the stuff that they didn’t put into their newest pile of crap app.  Here’s a repost of the link to the old install hosted on an archive site: <https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

 

You must uninstall the new, next to useless app that they just updated to, install the one from the archive site, then change your Sonos system settings to never update automatically.  This will buy you some time to find a way to move playlists over to a service that will support your playlists, you know, not Sonos. 

Userlevel 3

 

Is Air Music only for android?

 

I’m not sure.  Anyone have an apple phone to check?

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