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BBC Radio 2 Disappeared

  • 5 October 2019
  • 6 replies
  • 1688 views
G
All the Tunein BBC stations have gone and I especially miss Radio 2. Apparently Sonos know about this but there seems to be no fix at the moment.
Does anybody have a solution?
I don’t want to have several hundred pounds worth of “super high tech equipment” sitting unable to function as it was intended.
Perhaps I’ll just get my 25 year old Denon receiver back into operation - at least I know it works consistently well!
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Best answer by ratty 5 October 2019, 19:41

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6 replies

G
I’ve checked that and was set up correctly. No updates were found on checking either. I might try uninstalling and starting again from scratch to see if that helps at all.
G
Update - reinstalling the app worked! Thanks ratty for your help here.
ratty
It wouldn't have flagged any updates, assuming your firmware is current. However the update check also refreshes the permissions list which your system uses to determine service availability.
ratty
See https://en.community.sonos.com/troubleshooting-228999/information-bbc-on-tunein-6830711

BBC stations are still available via TuneIn on Sonos, when selected using a Sonos controller. Voice activation, however, is affected by the BBC's decision.
G
It seems that my controller must be working incorrectly. If I search for any BBC stations it comes up blank - on both of my iPhone and iPad. Both are up-to-date and installed correctly. Could this be an iOS issue?
ratty
My iOS controllers list BBC stations in search.

I'm not sure whether it has any bearing but check that the country is set correctly in your Sonos account. If it's not 'UK' correct it, then get your Sonos controller to check for updates.
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