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Why is Sonos discontinuing support for iOS devices?



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I have read all the threads. But the fact that there are all sorts of baroque workarounds, such as uploading to the cloud my entire music collection, which consists of literally a couple of thousand CDs that I ripped to iTunes and then donated (many of which are no longer available, including my father's huge jazz collection), as well as hundreds of hours of unreleased material from my music career, or relying on streaming services that dont have most of what I own, or buying a desktop Mac and then being only able to play music from my office, or buying an Android device or a NAS device, or anything else, doesn't change the fact that I bought several sets of pricey speakers to play the music on my iPad and iPhone, and now those speakers have announced they won't do the one thing I bought them for.
You are absolutely right. This was a bait and switch by both Apple and Sonos. I’m not sure who disgusts me more. I will sell my Sonos stuff on eBay and never recommend them again, although I will trash them on Amazon. I’m stuck with Apple for a few more years. I also gave away and sold my extensive CD collection after trusting them with Apple. I was a schmuck.
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From the great book of "It'll Never Happen"

But maybe the bunny will finally get it 😞

I have read all the threads. But the fact that there are all sorts of baroque workarounds, such as uploading to the cloud my entire music collection, which consists of literally a couple of thousand CDs that I ripped to iTunes and then donated (many of which are no longer available, including my father's huge jazz collection), as well as hundreds of hours of unreleased material from my music career, or relying on streaming services that dont have most of what I own, or buying a desktop Mac and then being only able to play music from my office, or buying an Android device or a NAS device, or anything else, doesn't change the fact that I bought several sets of pricey speakers to play the music on my iPad and iPhone, and now those speakers have announced they won't do the one thing I bought them for.You are absolutely right.


No, it isn't. The bolded part is incorrect as has been pointed out a couple times in this thread. He also does not list that airplay functionality is another way to play audio from your iPhone. Your profile says you have a Sonos One, so you should be able to use airplay. The rest is just info about his own personal collection.
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You are missing the point
I bought this system because it worked with ios
Now sonos is taking that away
What else will they take away in future ?
And yes I did rail against those company's and will only buy what I absolutely need to in the future from them .
I think your opinion is wrong but I'm not jumping down your neck for having it.
Fine by me if you just want to lay there and take it.
What I'm saying is all these company's should get there 💩 together .

And turning off your updates doesn't help anything as you can't get into the menus to change your settings unless you upgrade .
YOU HAVE NO CHOICE

Now I am completely done with this forum as all some people want to do is argue
Sonos has done this people don't like it the are not going to fix it
I'm going to spend some cash to fix it so I can use it till they do something else to it .
Mirroring wifi dongle hooked to my TV will do the trick .
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Kind of.. Is all your music on your ipad? Where is your music physically stored?
I am not disagreeing with you, but your displeasure is misplaced. Sonos is taking it away because Apple is forcing them to. It isn’t by choice.
I'm trying Apple Music free for 90 days in hopes I'll just replace Amazon Music with that (similarly priced) service. I mean the "unlimited" version of each, Amazon Prime has limited access to music at no charge. Gonna try and be constructive before I take Amazon up on the super-cheap offer to replace my Sonos hardware with theirs, because the spouse does not like IT changes! : )

That said, I have the obligatory "stupid question" as well.

If I purchase one Airplay 2 capable Sonos will it act like a hub and stream that music to any other speaker? Or do I have to group all eleven speakers in my home and play them all at once? The latter obviously not being a solution. Just grasping at convenient straws... Maybe Sonos should consider offering an Airplay hub for legacy customers!

If I purchase one Airplay 2 capable Sonos will it act like a hub and stream that music to any other speaker? Or do I have to group all eleven speakers in my home and play them all at once? The latter obviously not being a solution. Just grasping at convenient straws... Maybe Sonos should consider offering an Airplay hub for legacy customers!


Calling it a hub is't accurate, as your airplay 2 capable Sonos will act like any other speaker in your setup. You'll airplay to your new speaker and then group (or group first, doesn't matter) to the speakers you want it to play in sync with. That could be all 11 speakers or 1 speaker, doesn't matter. You would obviously only be able use airplay for 1 stream though. So if you and your wife both wanted to play different music through airplay, you're going to need two airplay speakers.
The only ‘darker forces’ at work that I see are Apple. There isn’t another tech company around that can match their scale. We have collectively made them so, me included. I have 10 years worth of music from them combined with my own ripped CD collection.
I’m an older guy and I too do not like ,what I consider, an unnecessary change. However, you cannot ignore Apples ambition... they will steamroll over any business in order to reach their goals. They want to dominate this space and they don’t give a damn about Sonos.

For me me this is the issue. I have decided to break from my reliance on Apple and to invest in a NAS system. I don’t need, or want, to rely on my phone so much. I have young kids and I just don’t have the time to keep up with the latest tech. I just want a great system to play my music on. Sonos works for me right now but if issues like this are recurring in the future then who knows...

What I’d really like to see is a music platform from Sonos that I could support. If we all get behind this idea we could start a movement... 🤔
Maybe it's better if I ask my question as a scenario.

If I have a Sonos in my kitchen with Airplay 2... and one in my office that does not have airplay... can I stream music, through airplay, in the office, but not in the kitchen? Or do the two speakers need to be grouped for Airplay to work?

I know my Sonos speakers form a sort of mesh network. But I'm not sure how Airplay figures in that network. Can I "route" music to a given speaker (Airplay giving me access to the mesh network) or does the airplay capable speaker have to be in the group?
It isn't really anything to do with the mesh network. The same principle applies irrespective of whether the SonosNet mesh is active. The Airplay compatible speaker has to be in the group.
Thanks everyone for your prompt assistance. It is much appreciated.

I'll see if Apple music is accepted by the spouse over Amazon Music. If not, I'll either swap Sonos for Amazon Echo, pay for two services (unlikely), or swap our phones to Android.

I've been testing an S10 as my work phone and find it really does seem to outperform my iphone in almost every way. So maybe that's the fix. Or maybe Sonos builds an Airplay 2 repeater and legacy customers don't have to make big choices to retain the most basic feature they trusted Sonos with in the first place.

Sorry, got a bit bitter there. : )
Setting up Sonos to work with your iMac is a one time thing. You set it up, it will then work on all of your speakers.
In fact, here is the FAQ on how to do so.

https://support.sonos.com/s/article/257

Makes life much better, IMHO, and saves on battery power on the iOS device. I used to have it connected to my MacBook Pro, but have subsequently moved it to an NAS.
I know this is an old topic but... is there a post where someone has consolidated the alternatives (other than upgrading all of my hardware) to accessing my iTunes music via the Sonos mobile app? I confess, my speakers are already listed on eBay but I'll keep an open mind and see if there's a viable work around.

If I ignore the childish fanboy/hater commentary (about 90% of what's here it seems) I sometimes see references to loading iTunes on a PC and then being able to play it from my Sonos mobile app seamlessly.

I also see refernces to storing the music on a NAS, and I have a Sinology.

But, my (very respectful) opinion is that if I'm asked to use Google Music, or manage my music outside of it's origin (iTunes) then it's not worth the hassle.

I'm baffled why Sonos would let this sort of thing ride. Sure, they probably think folks will run out and buy new Sonos speakers that support airplay 2. But there are SO many equal competitors out there now, and many at much lower price-points. At least for me, because to me it's just a wireless speaker.

There is an argument here that "they need to keep releasing new features" and I get that. I own a software company, so I know the business. But you never force a legacy customer to fail. You make a concerted effort to entice them to upgrade. You don't cut their functionality. Yes, it's a compelling event. But you're also eliminating your company from consideration in the "upgrade."

All preaching aside, I'm sure it's a rub between them and Apple. But we paid a premium for this hardware and deserve premium support from the vendor. Else, we'll buy cheap hardware and throw it away every two years when we're "upgraded" to the point it stops working.
The thread you’re looking for is here on this, which offers, and discusses many options, ranging from free to not.
Each new Sonos update strikes fear of losing support. Their products are very expensive, and when they limit or prohibit use through updates is sickening. When they work properly they are about the best on the market.
But, people should be aware that, one day, the large investment they made in Sonos products may become a total waste of money.

Perhaps change your community profile Avatar... I thought this perhaps might be a little more suitable for you:

I'm out. This is absurd. I've been verging on replacing Sonos for years. I originally bought into the system because I loved the idea of playing music on good speakers remotely from my computer and phone. I liked the idea of being able to control volume of speakers remotely and even select different rooms with different music. A friend of mine also told me the actual audio on the speakers was good.

But every time I wasn't able to stream audio from my phone or computer that wasn't provided by one of Sonos's partner companies (Pandora, Spotify, etc), I hit a brick wall. That has meant that I can't play my own music audio unless it's embedded in iTunes, I can't stream a song from YouTube, I can't listen to any other web-based audio unless it's packaged by one of Sonos's partners.

Now most of my friends use high-end audio blue tooth speakers. At this point it's become a big duh! You can do everything with those that Sonos can do (and more) with the possible exception of separating rooms. But I almost never do that anyway.

Now this? I can't even play my own music on Sonos?!?!? WTF? This is idiotic. And, yes, I've read all of the work-arounds listed above and elsewhere. Do you really think a large client base will bother? No doubt some will. But most of those simply because they're already invested so much money into this system. That's the whole business model. Pretty sketchy. Pretty lame to hold us hostage and encourage us to throw good money after bad.

Nope. This is the final straw. I'll try to sell my speakers.

Later Sonos.
Now most of my friends use high-end audio blue tooth speakers. At this point it's become a big duh! You can do everything with those that Sonos can do (and more) with the possible exception of separating rooms. But I almost never do that anyway.

If this is what you believe, you clearly don't understand the primary Sonos use cases AT ALL, lol. Bluetooth is probably where you should have been all along. Have fun with all those notifications blasting on your speakers!
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Stuart I think nik can speak for himself
and you have made over 4000 replies to posts I could ask you if you work for sonos if you don't you should .

Also maybe I don't want to be forced to update my phones or ipads as well
because that causes problems with other pieces of equipment that I own .

Nik I already know how I'm going to handle it .
Maybe my plan to just hook a wifi mirroring device to my TV will help someone as well .

1 more thing usually people who call people names like childish on the internet are people that wouldn't
have the guts to do it face to face .

I am not responding anymore on this topic .

My opinions are mine
Yours are yours
My question would be, as you have a Sonos One, why aren't you playing YouTube, or music stored on your phone, using Airplay 2?
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This announcement thread should answer your questions about why the change is occurring.

Sorry but no, it doesn't really answer anything. All it tells me is that Sonos can't be bothered doing the hard work of making their app useable for a large number of people and that they have been caught out by Apple. But that is not our problem - it's Sonos's problem. I'm selling my speakers for whatever I can get. Missold and a total waste of money. Probably better off with 4 Sony bluetooth speakers for the money. The sound is not as good but you can play whatever you feel like from your phone (including phonecalls, videos from the phone, etc., which Sonos never could). Pathetic for a supposedly premium product. Think about it this way, Sonos,if you're spending half your time explaining what customers need to do to get your product to work, you messed up.

Now most of my friends use high-end audio blue tooth speakers. At this point it's become a big duh! You can do everything with those that Sonos can do (and more) with the possible exception of separating rooms. But I almost never do that anyway.
If this is what you believe, you clearly don't understand the primary Sonos use cases AT ALL, lol. Bluetooth is probably where you should have been all along. Have fun with all those notifications blasting on your speakers!


Um, those notifications already blast through my Sonos speakers. If you're talking about the stuff I hear via Pandora, Spotify, etc.

But I'm willing to admit my own ignorance. Which use-cases am I missing? Trust me, I'd love to be proven wrong. I don't like the idea of investing a lot of money in something and throwing it out. But so far, I'm a little more convinced by posters here who make the point that if the work-arounds take that much effort to explain, there must be something wrong with the system itself.
Your opinion is yours, and unfortunately it is wrong in this case. Plus, you have other equipment that you don’t update because it causes problems... did you rail against those companies also? Again, the solution is easy... turn off automatic updates for Sonos on your phone like you probably did with your other gear. But bear in mind this is an Apple decision and that is why the feature is going away.
My question would be, as you have a Sonos One, why aren't you playing YouTube, or music stored on your phone, using Airplay 2?
If Airplay 2 is as seamless to use as some of you have suggested, I'll give it one last try. But it seems more involved than most of us seem to think, and even comes with its own new set of obstacles. Please nlighten me.